Job Details

ID #53637655
Estado Florida
Ciudad West palm beach
Full-time
Salario USD TBD TBD
Fuente Florida
Showed 2025-03-14
Fecha 2025-03-14
Fecha tope 2025-05-13
Categoría Comercios expertos/artesanos
Crear un currículum vítae
Aplica ya

Mobile Electronics Technicians Wanted

Florida, West palm beach, 33401 West palm beach USA
Aplica ya

With a goal of Superior Customer Service, your responsibilities will include:

Assisting Customer Success Specialists with technical support during GPS device installation & activation calls

Guide installers over the phone on how to install our products in vehicles and equipment

Troubleshoot GPS devices that might be having issues after being checked by Customer Success or Fleet Specialists

Authorize repair appointments for customers

Work closely with dispatchers to schedule service calls

Able to be “on-call” when required for scheduled after hours technical support

Work on special customer projects assigned by the leadership team

Provide training to new installers over the phone or in person/onsite

Create wiring diagrams to assist installers during the installation of our products

Qualifications required:

Prefer 2 years’ experience in 12-volt electronics installation, (i.e. car audio & alarm installation)

Able to work a flexible schedule including Saturdays

Exceptional Team Player with high regard for providing excellent Customer Success

Innovative & solution-oriented problem solver

Punctual, responsible, accountable and attention to details are a MUST

Great follow-up skills with a sense of urgency to resolve clients’ requests

Ability to function well in a fast-paced office environment

CRM knowledge or ability to learn computer systems quickly

Proficient in Microsoft Office & other computer applications

Great communication skills both written and verbal

Must have transportation

Bilingual in Spanish

Pass a background check and drug test

Willingness to jump in to help in any area of the company when needed.

We offer:

Energetic & positive team

High performance, Supportive & fun work environment

Benefit package includes health insurance (employee participation), Simple IRA, PTO days and more.

Growth opportunities and professional challenges

Work for a financially stable company with 30 years of experience

Please call Rob at 954-395-2867 to discuss further details.

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