SUMMARY:
The Building Services Manager works as a hands-on supervisor to assist Building Superintendent in the supervision of the Building Services, Janitorial, and Security Departments. Will ensure that the building, mechanical equipment, and grounds are maintained in an appropriate manner. The Building Services Manager is charged with supporting the day-to-day implementation of policies, procedures, programs, and workplace services, and practices with delivery that provides a well-managed and well-maintained building. Places an emphasis on a positive response to the concerns and needs of guests, internal and external, environmental health and safety, and quality programs in coordination with the goals and objectives.
QUALIFICATIONS:
Associates degree in facilities management, building, business, or another related field required; Bachelors degree is preferred. Engineering, Business or technical training or certifications are a plus. A minimum of 3-5 years’ relevant experience, preferably in commercial industry with facility management experience required. Experience in maintenance, construction, engineering, and all facets of property operation and building management preferred. Ability to read and understand construction specifications and blueprints. Proficient in understanding management agreements and contract language. Excellent computer and systems knowledge; Strong literacy in Microsoft Office Suite. Knowledge in Continuum Building Management System software and industrial HVAC systems. Experience with Simplex Fire Panels, Fire systems and emergency power equipment. Basic knowledge in security systems and door access controls. Experience in Crestron Lighting Control systems. Experience with operating industrial equipment such as forklift, scissor lift, boom lift, etc. Experience in welding a plus.
RESPONSIBILITIES:
1. Provide a safe, clean, comfortable, secure, worry free, and productive physical environment for staff to work and guests to enjoy themselves.
2. Assists in hiring, training, evaluating, and supervising staff and/or contractors for security, janitorial, building, and equipment maintenance.
3. Helps Building Superintendent in the preparation specifications and bid contracts in a manner that ensures effective, efficient service; maintain user satisfaction while reducing or restricting the escalating costs of maintaining and operating the facility.
4. Maintains inventory of lighting fixtures and building equipment maintenance supplies.
5. Supports the overall daily maintenance of the building, theater, and grounds; and monitor all areas of the building, grounds, and theater on a regular basis to ensure problems are corrected immediately and normal deterioration is kept to a minimum.
6. Performs various maintenance tasks such as plumbing repairs and light construction requiring the use of power tools (hand drills, saws, forklift, etc.).
7. Serves on the Safety Committee and participates in risk management efforts.
8. Assists in the preparation in the event of hurricane warnings and watches, or other emergencies, and implement the preparedness plan during hurricanes or other emergencies. The Building Services Manager (and their families if you like) may be required to stay on site during a hurricane unless it is a category 4 or higher.
9. Coordinate with city public works, parks, or other appropriate departments to ensure neighboring public areas are maintained; maintain awareness of any neighborhood safety or environmental issues that might affect guests or employees.
10. Maintain cooperative relationships with all neighboring property owners and business owners, with particular attention to contiguous properties.
11. Backs building Superintendent in managing the janitorial, security, and building maintenance staff and projects, setting goals, work schedules and performance standards.
12. Perform other related duties as requested and qualified.
COMPETENCIES:
1. Written and Verbal Communication Skills.
2. Time Management.
3. Collaboration Skills.
4. Personal Effectiveness/Credibility.
5. Flexibility.
6. Technical Capacity.
7. Stress Management/Composure.
8. Project Management.
9. Communication Proficiency (oral and written)
10. Problem Solving/Analysis Leadership
SUPERVISORY RESPONSIBILITY: This position will assist in supervising staff during events.
WORK ENVIRONMENT: This job operates in a professional environment. Will need to work with modern technology including walkie talkie radio, computer, microphones, and tablets. This role routinely uses standard office equipment such as phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS: This job operates in a fast-paced, informal educational setting. Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally, grasping firmly, reaching above the shoulder, reaching below the waist, pushing buttons, bending, twisting, stooping, squatting, crouching, kneeling, pushing, sitting on the floor and carrying items upstairs. Must be able to work in high spaces 30’ and higher, and work in awkward positions: prone, supine, etc. with ability to work 8 hours a day at a bench or moving from area to area as the situation demands. Must be able to lift and carry up to 50 lbs. Position may include indoors and outdoors in extreme temperatures. prone, supine Must be able to stand for long periods of time.
POSITION TYPE AND EXPECTED HOURS OF WORK: This is a full-time, salaried, exempt position, 40 hours per week. Days and hours of work are Monday through Saturday, 9:30 a.m. to 5 p.m. and Sunday 11:30 a.m. to 5:00 p.m. May be required to work some evenings, weekends, and/or holidays.
TRAVEL: No overnight travel is expected for this position. Some local day travel may be required.
REQUIRED EDUCATION AND EXPERIENCE: Associates degree in facilities management, building, business, or another related field required. And a minimum of 3-5 years’ relevant experience.
ADDITIONAL ELIGIBILITY QUALIFICATIONS: Must have a valid class E driver license.