Medical Front Desk
Hialeah, FL 33012
Healing Touch C & C Inc
We are looking for a dynamic, organized and efficient Medical front desk.
· Answer multiple phone line promptly and courteously
· Perform Check-in/ out as necessary
· Provide assistance and information to patient when requested.
· Works with transportation and clinical staff to facilitate efficient patient flow.
· Reconciles Patient Sign-in Sheet with Patients Seen Report daily.
· Verifies member’s eligibility prior DOS.
· Call and confirm patient’s appointments and advice of copay if applies.
· Provides patient with instructions and future appointments in accordance with specialist’s order.
· Indexes documents and forwards notes/prescriptions to other locations as necessary.
· Makes the appropriate updates to the system when canceling or confirming appointments.
· Keep clinic and waiting area clean, organized and safe.
· Update No-show list daily and Cancellation policy sheet.
· Reviews and completes tasks assigned daily.
· Complete PSQ at the end of the day
· Monitor SAS Desk during the day
Requirements:
· Work well under pressure
· Must be able to Multitask
· Must be bilingual (English & Spanish)
· Medisoft & Practice Fusion experience a PLUS
· Must be able to work on Saturdays