Find out why e X cell is the employer of choice for contractors! Join e X cell and enjoy our generous employee benefits!Our client has a brand new opportunity for a qualified Level 1 Help Desk Technician to join their team onsite in West Palm Beach, FL.Skills and Qualifications:
Ability to troubleshoot issues with Windows desktops and related components
Previous experience with Windows 10 and 11 on laptops and desktops
Solid understanding of computer hardware, software, and OS
Basic understanding of networks
Excellent communication skills
Excellent customer service skills
Able to work in a high pressure environment and support end users in an enterprise environment
Understanding of how to work under an SLA
ServiceNow and JIRA ticketing experience is a plus
Must be driven, passionate, and willing to learn
Full COVID-19 vaccination may be required.We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. e X cell ™ Supports Equal Employment Opportunity e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.