Job Details

ID #51911788
Estado Florida
Ciudad West palm beach
Full-time
Salario USD TBD TBD
Fuente Florida
Showed 2024-06-15
Fecha 2024-06-15
Fecha tope 2024-08-14
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Customer Service/Retention Agent

Florida, West palm beach, 33401 West palm beach USA
Aplica ya

About us

Based in Miami, FL we provide complete design, installation and support services to individuals who would like to move toward green energy and independence. We are dedicated to provide complete solar solutions as well as other home improvement services for homeowners. Our unique and personalized approach creates superior customer experience.

Like our customers, we care about the environment and believe that choosing solar power is an environmentally responsible decision. Work from a modern and sleek offices surround by a unique team of professionals.

```Duties```

- Conduct outbound calls to potential customers from provided leads

- Present and promote products or services over the phone

- Explain product features and answer any questions from customers

- Identify customer needs and recommend appropriate solutions

- Maintain accurate and detailed records of customer interactions

- Follow up with customers to ensure satisfaction and close sales

```Experience```

- Previous experience in telemarketing, inside sales, or customer service is preferred

- Familiarity with software and technology sales is a plus

- Ability to negotiate and persuade customers effectively

- Excellent verbal communication skills in both English and Spanish

- Strong customer service skills with the ability to build rapport with customers

- Knowledge of market trends and sales techniques

As a customer service representative, you will play a crucial role in promoting our products or services to potential customers over the phone. Your goal will be to confirm meetings, retain customers, maintain timely and professional communications and provide excellent customer service. If you have a passion for sales, enjoy interacting with people, and have strong communication skills, we would love to hear from you.

Please note that this position requires fluency in both English and Spanish, as well as the ability to effectively negotiate with customers. Previous experience in telemarketing or inside sales is preferred, but not required. We are looking for individuals who are motivated, results-driven, and eager to learn.

Join our team today and take part in an exciting opportunity to contribute to our company's growth while building your career in sales.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Experience level:

1 year

Shift:

8 hour shift

Supplemental pay types:

Monday to Friday

Work setting:

In-person

Office

Work Location: In person

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