The Resident Services and Maintenance is responsible to inspect properties, inspect the work performed by vendors, compliance with safety standards, perform entry and exit walkthroughs, attend to hearing when needed and customer service. This includes quality move-in, resident satisfaction, quality and timely service and personal attention to our residents.
Responsibilities
Ensure all repairs and replacements necessary for community common areas and units
Inspect grounds, buildings, and other community features weekly to identify, minimize and correct hazardous property conditions or liability concerns
Participate in unit inspections as requested
Completes resident service request in a timely manner.
Knows various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, scheduling, and life safety issues.
Available for on-call emergencies to notify the required vendor
Schedules preventative maintenance and records such activities.
Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
Provide superior customer service and professionally represents the company at all times.
Preferred Skills:
Must possess a valid Driver's License
Bilingual - English and Spanish
Appfolio knowledge is a pluss but not required
Must have a vehicle
This job description is not a complete list of all the duties and responsibilities that may be required of the employee. It is intended to provide a general overview of the position and may be modified at any time. The employee agrees to perform all duties assigned by their supervisor, including any additional duties or responsibilities that may be assigned from time to time.