OPERATIONS ANALYST I - 37010854 Date: Apr 12, 2024 Location: TEMPLE TERRACE, FL, US, 33637 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Requisition No: 826688 Agency: Environmental ProtectionWorking Title: OPERATIONS ANALYST I - 37010854Pay Plan: Career ServicePosition Number: 37010854 Salary: $34,520.40 - $39,641.28 annually (commensurate with experience) Posting Closing Date: 04/25/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Operations Analyst I State of Florida Department of Environmental Protection Our Organization and Mission: The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to create strong community partnerships, safeguard Florida’s natural resources and enhance its ecosystem. The Work You Will Do: This posting is for an Operations Analyst I position located at the Department of Environmental Protection’s Southwest District Office, in Temple Terrace. This position is an entry level administrative position responsible for giving general information regarding services rendered by the Agency as well as locations and services offered by other agencies. Provides information and referral duties, in person and by telephone, as well as taking and routing messages for all District staff members. Actively supports and works toward fulfilling the Agency’s Affirmative Action objectives. The Difference You Will Make Help protect Florida’s unique environment by ensuring that regulatory activities are designed to protect water and wildlife resources; review and inspect existing facilities to ensure that they are conducted in compliance with Florida environmental regulations. How You Will Grow: DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly. Where You Will Work: The Southwest District Office is located in Temple Terrace, a small city just outside of Tampa. Tampa is close to the Gulf Coast with beautiful white sand beaches. It is considered a major business center while also known for its museums and cultural offerings. Places such as the Busch Gardens Theme Park, historic Ybor City with its many restaurants and nightlife, the world’s longest continuous sidewalk along Bayshore Blvd., and a sports enthusiast haven are just some of the many activities people can enjoy in the area. There is also no state income tax for residents of Florida. The Southwest District covers 8 counties (Hillsborough, Pinellas, Manatee, Polk, Pasco, Hernando, Citrus, and Hardee). The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions (For more information, please click www.myfrs.com );
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, visit www.mybenefits.myflorida.com .
Pay:
$34,520.40 - $39,641.28 annually (commensurate with experience)
Your Specific Responsibilities:
In carrying out the duties of this position, the incumbent is expected at all times to be aware of and abide by the Department’s Standards of Conduct, as well as any and all departmental and/or work unit rules, directives, policies, procedures, and/or general orders applicable to performing the duties of this position. If the position is supervisory, incumbent is also expected to actively support and work toward fulfilling the Agency’s Affirmative Action objectives.
General Processing and Administrative Functions
Coordinate with all clerical staff and Management to ensure all aspects of document processing and communications are addressed. Provide feedback on areas for possible improvements to Customer Service, Process Streamlining, and Paperless initiatives. Maintain current understanding of programmatic changes, including database entry and application coding. Perform administrative functions to include maintaining calendars, processing correspondence for review and final signature, and preparing requested documents/files for review. Provides information and referral duties, in person and by telephone, as well as taking and routing messages for all District staff members. Gives general information regarding services rendered by the Agency as well as locations and services offered by other agencies. Records and issues security passes for staff and visitors. Performs other duties as assigned by supervisor, including assistance of other sections and District clerical personnel. These duties might include duties associated with other staff positions on an as-needed basis.
Prepares and processes travel authorizations and reimbursements for District Staff.
Cash Receiving Program Support
Provides backup for Cash Receiving on as needed basis. Responsibilities include: Ensuring permit applicant checks are logged and received permit applications are screened for the Department area and delivered to each appropriate program area for fee review. This position is responsible for safeguarding the District’s permit application checks until the checks are locally deposited. Processes incoming funds such as penalties, subpoenas, copies, cash, reimbursements, restitution, permit application fees, etc. and links the checks in CRA to the permit applications in PA, WAFR, and DARM. After the processing is completed a cash listing is due by the following Wednesday or Thursday. Responsible for the strict adherence to the written revenue processing policies. Practices accepted accounting procedures at all times, also at all levels. Assists users as necessary with data retrieval. Serves as liaison to Tallahassee for data entry responsibilities. Processes fee requests and check returns. Generates OGC case numbers for program staff. Generates code changes and corrections requested from program staff. Researches checks as to the related program area, add-on fee, site numbers and accuracy of OGC case numbers and notes as such into CRA.
Permitting & Engineering Program Support
Maintain working knowledge and understanding of Permitting program functions, databases and processing needs. Provide other assistance including preparation and completion of final permitting-related documents for Oculus entry and mail-out; other assistance as needed. Logs and updates permit and facility data into the Department’s various databases.
Compliance Assurance Program Support
Maintain working knowledge and understanding of Compliance Assurance Program (CAP) functions, databases and processing needs. Provide other assistance to CAP program, including preparation and completion of final CAP documents for Oculus entry and issuance for electronic and/or traditional postal service mail. Monitor incoming email in boxes for compliance submittals, log into appropriate database and route accurately. Receive new complaints, gather appropriate information, and enter information into complaint routing system, and provide other assistance as needed.
Assists in other duties as needed.
Knowledge, Skills, and Abilities:
Skilled in the use of a computer
Knowledge of the technique for handling telephone calls in a courteous and tactful manner.
Ability to use correct spelling, punctuation, and grammar.
Ability to type letters, permits, memoranda and other standard business forms in correct format.
Ability to organize, plan and coordinate work assignments.
Ability to communicate effectively verbally and in writing.
Ability to establish and maintain effective working relationships with others.
Ability to organize files and other records.
Ability to operate general office equipment.
Ability to perform basic arithmetical calculations.
Ability to proo completed documents and makes necessary corrections.
Other Job Related Requirements for this position:
Maintain a Valid Class E Driver’s License.
The ability to successfully complete a Level 2 State and National criminal history background check.
Associate’s degree from an accredited college or university; or any combination of post-secondary education or verifiable related experience, as described in this posting, for a total of two years.
POSITION OF SPECIAL TRUST REQUIREMENT : This position is designated as a Position of Special Trust in accordance with DEP-422 (Positions of Special Trust or Responsibility). Any applicant being considered for employment must successfully complete a Level 2 State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.
DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement. Nearest Major Market:Tampa