PUBLIC HEALTH SERVICES MANAGER F-SES - 64031207 Date: Aug 14, 2024 Location: TAVERNIER, FL, US, 33070 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Requisition No: 834897 Agency: Department of HealthWorking Title: PUBLIC HEALTH SERVICES MANAGER F-SES - 64031207Pay Plan: SESPosition Number: 64031207 Salary: $78,000 - $81,100.00 Posting Closing Date: 08/15/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Job posting category: InternalThis position is being reclassified to reflect the below job duties.The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Monroe County in its mission toprotect, promote and improve the health of all people in Florida through integrated state, county and community effortsand its vision to be theHealthiest Statein the Nation. Furthermore, the incumbent is expected to incorporate the agency values ofInnovation,Collaboration,Accountability,Responsiveness andExcellencein all aspects of their work.Your Specific Responsibilities:Thank you for your interest in career opportunities with the Florida Department of Health in Monroe County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team!Applicants will be contacted directly if selected for an interview.This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.Healthy BabiesImplements the coordination of the Healthy Babies grant. Manages budget for this program. Provides required reporting and documentation to appropriate recipients, while ensuring materials are culturally and linguistically competent. Organizes and facilitates monthly or bi-weekly community meetings during daytime, evening, and weekend hours. Facilitates and develops communication tools, information, and health education programs for residents.WICIncumbent coordinates activities with WIC Program Manager for the operation of the FDOH-Monroe County WIC Program provision of direct services to clients. Duties include, but are not limited to, implementation and evaluation of State WIC Program standards in the administration of WIC in Monroe County according to OHM 150-24, WIC Procedures Manual, the County Health Department Guide Book, and the Department of Health's policies, and professional standards of conduct. Must monitor program operations according to and in compliance with mandatory requirements in Section 215.44, Florida Statutes and Chapter 3A-24, Florida Administrative Code.Incumbent is required to maintain confidential information in accordance with the FDOH and Monroe County Information Security’s policies, protocols and precedures. Confidential information data Sets include: clinical data (HMS, immunization data (Florida Shots), and client records (FL-WiSE) and employee information (People First).Responsibilities include:Monitoring nutrition program reports in FL-WiSE and uses to address inadequacies and successes. Ensures internal quality assurance system is consistent with federal and state regulations. This includes the following reports including, but not limited to, the following: Exempt Infant Formula and WIC Eligible Nutritional, Breast Pump Inventory, Chart Reviews, Milk Reports, Direct Distribution Client Report, Formula Usage Report, Missing Bloodwork Report, Non-Contract Formula Aggregate Report, and Quarterly Indicators to monitor for program compliance and planning. Maintain electronic and/or paper filing system and keeps records per regulations. Prepares technical documents and written reports for the WIC program or other state programs, as requested. Completes and submits Nutrition and Breastfeeding sections of Program Administrative Review (State Reviews and Self-Reviews) and Nutrition and Breastfeeding Sections of Biennial Nutrition Program Plan and Updates within timelines provided by the State WIC Office.Responsible for all supervisory duties including, but not limited to, hiring and selection, training, development pf performance plans, conducting performance appraisals, planning and directing staff work, approving leave, and taking disciplinary action as appropriate.Reviews and approves EARs and timesheets. Maintains or improves staff morale. Provides appropriate acknowledgement of staff work through positive feedback Takes necessary action(s) to correct any problem areas identified. Conducts annual VENA observations, bloodwork observations and anthropometric observations of staff with these duties, providing feedback and retraining, as needed. Ensures that scale and measuring board calibrations and maintenance are completed annually. May be required to fill in for any positions to help cover extended staff leave. Conducts/coordinates outreach activities, including provision of information and/or collaboration with other DOH staff and programs and other child service programs in Monroe County. Submits Nutrition Education and Activity Report to State WIC Office monthly.Ensures purchasing needs are met and communicated. Collaborates and coordinates budget needs for final program budget approval for WIC General Administration Grant and Breastfeeding Peer Counselor Grant. Completes monthly reports and other duties. Works to ensure that all program and staff needs are met.Serves as WIC Breastfeeding Coordinator:
Responsible for overall inventory and distribution of breast pumps and kits to the 3 clinics.
Enters items into Florida-WiSE when received,
Collects monthly inventory from all 3 sites for multi-user pumps.
Makes monthly phone calls to clients with overdue breast pumps that are on loan.
Follows up on any unreturned pumps with calls to nearest relative, letters stating legal obligation of pump return to attempt to get property (pumps) back to WIC.
Ensures all staff receives 2 hours of annual staff training in breastfeeding continuing education.
Overseas the WIC Breastfeeding PC Coordinator and PC Program
Offers support and guidance to PC Coordinator
Acts as liaison between clinic staff and BPC staff.
Approve BPC timesheets
Assist with hiring PCs
Functions as a Certified Professional Authority (CPA) in Tavernier/Marathon clinic (3 days a week) to counsel WIC clients, determine eligibility by assessing nutrition status and providing appropriate nutrition education.
Certifies clients for participation in the WIC Program in accordance with policies of the state WIC Program and regulations as stated in DHM 150-24.
Completes Nutrition Assessments for all low, high, and medically high-risk WIC clients to provide client-centered nutrition service.
Ensures certified clients have the correct nutritional risk reason(s) assigned, assigns appropriate food packages, ensures accurate and complete health data information is entered in medical records, ensures nutrition questionnaire appropriately and completely entered and when required, develops a high-risk care plan within 45 days of certification.
Evaluates requests for Special Formula or Foods based on medical and nutritional need.
Provides Value Enhanced Nutrition Assessment (VENA) based nutrition assessment and counseling utilizing appropriate educational materials including high-risk medical nutrition consultation, child and infant nutrition such as formula preparation, introduction to solids, age-appropriate foods and nutrition guidance for prenatal women, and postpartum women. Writes notes and care plans and provides follow-up.
Assesses clients’ readiness to change and helps client choose appropriate goal(s). Writes SMART goals.
Makes referrals for appropriate health and social services.
Establishes appropriate number of subsequent individual nutrition education contacts. Evaluates and revises nutrition care plan as needed.
Promotes breastfeeding by providing breastfeeding education and training to WIC participants on breastfeeding and breast pump use. Issues breast pumps to eligible clients and follows up. Refers clients to Breastfeeding Peer Counselor/Lactation Consultant.
Keeps inventory and requests orders for special formulas as needed for Tavernier and Marathon clinic site. Responsible for processing invoices for infant formula and WIC-eligible nutritional’s and comply with the mandatory requirements of Section 215.422, Florida Statutes and Chapter 69I-24, Florida Administrative Code.
Provides services to clients in an efficient manner so that clinic flow is smooth
Maintains required reports, prepares technical documents and written reports for the WIC program
Reviews and evaluates WIC CHD nutrition education practices for compliance through peer chart reviews.
Trains Health Support Specialist on Quarterly Nutrition Education Newsletter.
Attends meetings which relate to WIC operations and procedures. Attends Health Department meetings and Emergency Preparedness training. Attends in-service training, and other professional and staff development activities. Serves on task forces/advisory committees as needed.
Serves as Vendor Manager: This includes onsite reviews of all vendors annually, attending vendor manager conference calls, training vendors every 3 years, and following up on complaints regarding supply issues or other participant complaints regarding vendors or vendor complaints regarding WIC participants.Overseas voter registration activities, such as coordinating training, overseeing on-going voter registration activities, and maintaining a good working relationship with county supervisor of elections office.Completes and submits time in Employee Activity Record System (EARS), travel, timesheets, assignments and reports in accordance with established agency and division guidelines. Email communication must be maintained on a daily basis. Communicates with courtesy, respect, and understanding with clients, the public and staff.Performs other related duties as assigned. Plans and attends staff meetings, trainings, and all other DOH meeting/trainings as required. Completes annual WIC training.Required Knowledge, Skills, and Abilities:Knowledge, skills and abilities, including utilization of equipment, required for the position:Knowledge of the concepts and theories of nutrition or dietetics as it relates to growth, development, health or disease, including the science, principles, practices and application of normal and therapeutic nutrition throughout the lifecycle.Knowledge of the methods of compiling, organizing and analyzing data.Knowledge of the policies and procedures of the WIC program.Knowledge in the use of computers, phones, fax and computer software systems, including MS Office Word, Excel and Outlook applications.Knowledge of community resources and organizations.Knowledge of instructional methods, curriculums and learning theories and psychology.Knowledge of fundamental business management and organizational strategies and planning.Ability to teach others using effective and perceptive counseling techniques.Ability to demonstrate a service-oriented manner.Ability to work independently without direct supervision.Ability to problem solve and demonstrate cognitive thinking.Ability to use logic and critical thinking to resolve situations.Ability to be discrete and maintain strict confidentiality.Ability to work under very busy circumstances at times, to be able to multitask, to be flexible and to work with unexpected interruptions.Ability to analyze and interpret anthropometric, biochemical, clinical, and dietary data.Ability to determine work priorities and to ensure proper completion of the work.Ability to communicate professionally with clients, coworkers, other professionals, directly or in groups.Ability to communicate effectively, verbally and in writing.Ability to establish and maintain effective working relationships with others.Ability to demonstrate personal integrity, responsibility, and accountability.Ability to accept responsibility for the decision, including sustaining effort in spite of obstacles.Ability to practice good judgment in gray areas and act decisively.Ability to understand and apply applicable rules, regulations, policies and procedures.Ability to develop methods for monitoring and evaluation of quality of service and compliance with rules, policies and statutes.Ability to set a good example of how to do the job, demonstrates personal integrity, responsibility, and accountability.Ability to self-direct and self-motivate as well as advise and assist to help others accomplish their work and establish effective working relationships among team members.Ability to identify when immediate action is needed, and is willing to make decisions, and render judgments.Ability to accept responsibility for the decision, including sustaining effort in spite of obstacles.Ability to practice good judgment in gray areas and act decisively.Ability to use resources such as time and information organizational structure, functioning, and relationships among units.Ability to accept interpersonal and cultural diversity.Ability to identify need, arrange for, and obtain resources needed to accomplish goals and objectives.Ability to adapt to change and various work locations.Ability to be an active listener.Ability to coordinate projects and people.Ability to plan, create and implement ideas.Ability to assume leadership roles in emergency response situations.Skilled in obtaining anthropometric measures accurately on women, infants and children and to administer hemocue test for hemoglobin.Skilled in the use of bioelectrical impedance equipment for measuring body composition.Skilled in interviewing and counseling.Skilled in the use of FL-WiSE platform for electronic documentation of participant records.Skilled in the use of computer applications and visual media.Skilled in analysis and mathematics.Skilled in identifying areas where change may be needed.Skilled in use and content of the English language.Skilled in effectively working with others in both favorable and unfavorable situations regardless of status of position.Qualifications:
Requires registration as a dietitian as defined by the American Dietetic Association, or a bachelor’s degree from an accredited college/university with a major in public health nutrition, dietetics, food and nutrition or food service management and/or licensed as a Dietitian/Nutritionist in accordance with Chapter 468, Florida Statutes, or be eligible to practice dietetics in accordance with Chapter 21M, Section 48.001, 48.002, or 48.003, Florida Administrative Code, or be working toward a satisfactory completion of the required supervised experience component of Section 468.509, Florida Statutes.
4 years’ experience in WIC
1 year of experience in customer service.
Management experience
Willing to perform height and weight measurements on infants, children, and adults.
Willing to perform hematological measurements (finger prick)
Emergency Duty:Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
Confidentiality: Incumbent may have access to records containing Social Security numbers in the performance of their job duties.
Florida Driver’s License:Must possess a valid Florida Driver’s License
Certification of Acknowledgement –This position is in compliance with and monitors compliance (when applicable) of the mandatory requirements in Section 215.422, Florida Statutes, and Chapter 3A-24, Florida Administrative Code.
Florida Department of Health Mission, Vision, and Values:Mission:To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.Vision:To be the Healthiest State in the Nation.Values:Innovation: We search for creative solutions and manage resources wisely.C ollaboration: We use teamwork to achieve common goals & solve problems.A ccountability: We perform with integrity & respect.R esponsiveness: We achieve our mission by serving our customers & engaging our partners.E xcellence: We promote quality outcomes through learning & continuous performance improvement.Where You Will Work:Tavernier, FLThe Benefits of Working for the State of Florida:Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits.
Nine paid holidays and one Personal Holiday each year.
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com )
Flexible Spending Accounts
Tuition waivers
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .Please be advised:Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.Nearest Major Market:Key West