Title: Senior Solution Consultant
Duties:
Analyze user requirements, procedures, and solve problems to automate or improve existing systems and review computer system capabilities and workflow.
Expand or modify systems to serve new purposes or improve business. Offer consultancy to designated projects as needed, encompassing functional advice for products, rethinking business processes, tailoring needs, validating product features, and creating customized data reports.
Project Scoping and Customer Relationship Management; Collaborate with Client Managers and Project Managers for business alignment. Utilize negotiation and customer management skills to resolve ambiguity and implement requirements within budget and project deadlines.
Planning, Scheduling and Management of projects by applying standard Project Management application, tools and processes.
Timely and quality delivery of project deliverables in accordance with the project’s schedule and timeline under the direction of the project manager.
Expected to appropriately plan, schedule activities and manage deliverables to completion.
Maintain progress reviews of project tasks and team member assignments.
Escalate any issues that cannot be immediately resolved to the project manager in charge of the team.
Ensure that appropriate reports are written for all the appropriate deliverables.
Provide Product training to customers as required on the modules that the Sr. Consultant is certified.
Continue to improve knowledge of CQ’s solution, quality standards, industry and technology to better serve the internal and external customers.
Proactively improve one’s productivity and quality.
Participate in refresher training classes to renew certification and new training classes for new products, quality standards, industry and technology.
Provide product and industry training to company employees as assigned.
Provide consulting services to the assigned projects as required including product functional consulting, business process re-engineering, engineering analysis, customization requirements, product installation, data conversion requirements, product validation and custom report analysis.
Education: U.S. Master of Science in Information
Experience: 24 months of experience as a Software Engineer or Technical Implementation Consultant. Experience to include 24 months of experience with:
Quality Management Systems (QMS) and product configuration using Python script and SQL programming.
Enterprise System Integrations using RESTful and Simple Object Access Protocol (SOAP) Application Programming Interface (API).
Product functionalities, configured functionality, quality and environmental standards, technical skills on scripting (Python) and databases (SQL), and knowledge of business analysis and requirements elicitation to address business needs.
Skills/Knowledge/Training: Salesforce Administration, Python Scripting, Relational Database Management System (RDBMS) using SQL, Web Services APIs (RESTful and SOAP), Data Migration, Quality Management System (QMS) Platform.
Hours: Number of hours per week: 40 hours per week
Work Schedule: Mon to Fri 7:30 a.m. to 4:00 p.m. PST
Employer Name: Compliance Quest, Inc.
Work Location: This position is fully remote (telecommuting); the offer is available in the United States of America.
Mail/Send resume to: Compliance Quest, Inc.
Attn: Darren Jordan, Sr. HR Manager
10006 Cross Creek Blvd., Suite 71
Tampa, FL 33647