Senica Air Conditioning, Inc. is an established residential, light commercial, replacement and new construction company looking for a full time experienced dispatcher in our Spring Hill office (16640 Shady Hills Road, Spring Hill 34610). Visit our website at www.senicaair.com.
Senica Air Conditioning is a drug-free company. Candidates must be willing to submit to a drug test and a background check (not a credit check).
We are looking for a full-time, experienced HVAC dispatcher that has excellent customer service skills and can function in a fast paced environment to:
-answer incoming phones promptly and efficiently
-schedule service calls accurately and completely
-dispatch service calls
-coordinate service technicians’ daily schedules based on call locations (must know the local areas and how to use Google maps)
-process paperwork
-contact customers regarding their maintenance and extended warranty contracts (no cold calling)
-assist walk-in customers
-additional office duties as directed by management
The ideal candidate must:
-have HVAC dispatching experience or a relevant trade dispatching experience (do NOT apply if you do not meet this qualification)
-be able to function in a fast-paced environment
-be reliable and punctual (report to work on time and every day)
-be able to multi-task efficiently and accurately
-be proficient in Microsoft Word, Excel and Outlook
-have excellent verbal and written communication skills
-be able to work independently with little supervision
-have excellent time management skills
-be a team player and able to work effectively with co-workers
Company benefits:
-health, dental and vision insurance available
-1 week paid vacation after 1 year of full-time employment
-paid sick time after 1 year of full-time employment
-401k plan available after one year of full-time employment (company matching)
-7 paid company holidays after 90-days of full-time employment
Hours:
Monday to Friday from 8:00am - 5:00pm with 1 hour lunch break
Pay rate:
$18 per hour starting
To apply:
-respond to this posting with resume