Passenger Service Administrative Assistant (Bilingual English/Spanish)
$19.00 per hour
TYPE: Full - Time | SHIFT HOURS: More details during interview
Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services.
APPLY HERE TODAY: https://olivia.paradox.ai/co/QuantemAviationServicesLLC/Job?jobid=PDXQASL1791526C-C9D0-4294-821D-2F4F4C19D2FE22277482
Our employees receive the following, based on position and eligibility requirements:
Insurance - health, dental and life
401(k) retirement plan with company match
Employee Assistance Program
Employee discounts
Competitive wages
Flexible schedule
Advancement opportunities
On the job training
$300 referral bonuses - unlimited
DailyPay
Position Overview:
The Administrative Assistant will provide a range of administrative support to our external customers (airlines), and internal customers (leadership) with a high degree of professionalism, organization, time management, and confidentiality. You will provide-assistance and related customer services at the ticket counter, gate and baggage areas, and concourse of the airline they serve.
Essential Duties and Responsibilities (Including but not limited to):
Answer phone calls, take messages, and field/respond to all routine and non-routine questions;
Assist with billing invoices and approvals;
Responsible for meeting and greeting passengers, ticketing, gate and jet bridge functions;
Must be professional and alert at all times;
Build employee schedules, assist with agent training, develop and implement organized filling system, maintain and update carrier records;
Ensure that all flights that Quantem loads and/ or unloads operate on time;
Respond to customer inquiries and requests in a timely manner.
Required Skills and Experience:
High school diploma or equivalent preferred;
Must be 18 years of age or older;
Maintain and treat all information as confidential;
Possess the tact to deal with all levels of employees and client representatives;
Must be able to read, write, understand and carry out instructions in English and Spanish;
Must be able to verbally direct and communicate in English and Spanish;
Proficient with Microsoft Office Suite or related software;
Impeccable attention to detail and organization.
Work Environment:
Indoor office environment with the potential of remaining seated for extended periods of time;
Continuous use of a computer, keyboard, and mouse;
Prolonged periods of standing, noise level may be excessive at times.
Physical Demands:
Must be able to carry, push, pull, lift up to 25 pounds and operate office equipment as necessary;
APPLY HERE TODAY: https://olivia.paradox.ai/co/QuantemAviationServicesLLC/Job?jobid=PDXQASL1791526C-C9D0-4294-821D-2F4F4C19D2FE22277482