Specialist, Payments - 2406201313WDescriptionJohnson & Johnson Family of Companies is currently recruiting for a Specialist, Payment’s teammate within the Johnson & Johnson Global Services Procurement organization. The position will be based in Tampa, Florida.At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential. At Johnson & Johnson, we all belong.Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.” There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.Job Summary:The Specialist, Payment’s teammate is responsible for effectively resolving and managing accounts payable issues within the organization. This individual will collaborate with internal departments, vendors, and other stakeholders to ensure prompt and accurate resolution of payment discrepancies, invoice disputes, and other accounts payable-related concerns. The role requires strong analytical skills, attention to detail, and the ability to communicate effectively with diverse stakeholders. The ability to work both independently and collaborative are essential for this role.The Specialist, payments teammate will:
Conduct thorough review and verification of invoice details, including pricing, quantities, and terms.
Assist in reconciling vendor statements to ensure accuracy of accounts payable balances.
Handle inquiries from internal/external partners regarding payment status and resolve any disputes or issues.
Collaborate with cross-functional teams to resolve invoice discrepancies and prevent duplicate payments.
Maintain accurate and organized records of invoices, payments, and related documentation and resolution.
Assist in month-end and year-end closing activities as required.
Stay up to date with company policies, procedures, and best practices related to accounts payable.
Investigate and resolve accounts payable issues promptly and accurately.
Collaborate with internal departments and vendors to address invoice discrepancies and payment errors.
Communicate effectively with vendors, providing updates and clarifications on payment issues.
Identify process improvements to streamline accounts payable issue resolution procedures.
Ensure compliance with company policies, legal requirements, and accounting standards.
Provide training and support to internal teams on accounts payable issue resolution processes.
Be responsible for insuring a seamless experience for suppliers and business partners related to the Accounts Payable / Invoice to Pay process.
Address supplier related inquires related to the transacting of POs, physical processing of invoices, wire transfer requests, and/or supplier master data.
Be responsible for insuring compliance to the defined processes when engaging with the various end users (requestor, business partner, suppliers, fellow associates)
Have the primary responsibility for creating and maintaining supplier data in concert with its use within the source-to-settle process.
Support vendor payment process by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments.
Receive, analyze, and resolve supplier inquiries and disputes, providing high levels of customer service support to all business units and suppliers.
Support the review, process & posting of supplier invoices (physically received, and/or invoices that fail SAP auto posting) to the AP Sub-ledger against the corresponding Purchase Order.
Perform AP Aged Trial Balance process management & supporting research, supplier credit recovery activities, and related supplier communications process coordination. Analyze, and resolve supplier ATB disputes, and credit recovery discrepancies with R2P Associates.
Provide ad hoc reporting support to A/P Management for detection activities, and investigation support to Corporate Internal Audit requests.
Qualifications
A bachelor’s degree is required; a concentration in Business, Finance, Accounting, Supply Chain Management, Logistics, Engineering or related field is preferred.
Working knowledge of Procurement systems (SAP Ariba, other ERPs, Celonis, Vendor Master Data, etc.) and processes (requisitioning, PO creation, invoicing, payments, etc.) is required.
Prior experience in accounts payable, finance, procurement and/or shared services is preferred.
Working knowledge of Six Sigma or formal process improvement techniques is preferred.
Demonstrated effectiveness working remotely with business partners and suppliers is preferred.
Proficient in using accounting software and Microsoft Office Suite (particularly Excel)
Excellent attention to detail and accuracy
Effective communication skills, both written and verbal
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Strong analytical and problem-solving skills
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com (http://www.careers.jnj.com).Primary Location NA-US-Florida-TampaOrganization Johnson & Johnson Services Inc. (6090)Job Function AP/ARReq ID: 2406201313W