Service Account Assistant

Job DescriptionNext Comms Talk is seeking a reliable and detail-oriented Service Account Assistant to support our account management and service delivery teams. This role is ideal for someone who is organized, responsive, and ready to contribute to a professional and client-focused environment.ResponsibilitiesAssist account managers in maintaining and organizing client accountsCoordinate service requests, follow-ups, and documentation with precisionPrepare and process client updates, reports, and internal communicationsMonitor service timelines and ensure timely completion of deliverablesMaintain accurate records of all client interactions and service activitiesServe as a point of contact for client inquiries and supportCollaborate with internal departments to ensure customer satisfaction