Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.The teamDeloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals bring fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.Work you'll do
Serve as an integrator between business needs and technology solutions
Problem solve and offer ideas to solve client issues
Conduct relevant research, data analysis, and create reports
Identify efficiencies and innovative approaches
Maintain responsibility for completion and accuracy of work products
Assist in proposal development as requested
Develop your skills through training courses, mentoring, and daily interaction with clients
Qualifications Required:
Bachelor's degree and at least 4+ years of technology consulting or other relevant industry experience
Proven ability to effectively prioritize workload and meet deadlines
Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools
Must be able to obtain and maintain required clearance for this role
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Gathering, developing and analyzing business requirements for solution design on Salesforce.com
Application design and configuration using Salesforce.com automation (SFA)
Utilizing object-oriented programming and design concepts to advise clients on Salesforce.com solutions
Developing custom applications and performing unit testing using Salesforce.com APEX and Visualforce pages
Performing data migration using Salesforce.com Data Loader
Designing and developing functionalities and web integration using Apex, designing user interfaces using Visualforce pages
Using Force.com IDE to deploy and migrate applications
Utilizing Eclipse as a platform for development, testing and code deployment
Creating process and business flow diagrams use cases, story boards, training documents and job aids for end users and business users using
Microsoft Visio and PowerPoint; Supporting and maintaining the applications on Salesforce.com to ensure optimal performance
Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Preferred:
Prior professional services or federal consulting experience
Familiarity with Agile Development Methodology
Prior experience in Project or program management
Experience working with agile methodology
Sales Cloud or Service Cloud experience
Salesforce Certifications
Technical understanding of Lightning
Understanding Force.com, Communities, Service Cloud
Understanding of Salesforce Design and Development Best Practices, Apex Design
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.htmlFor individuals assigned and/or hired to work in California, Colorado, Hawaii, Illinois, Jersey City, Maryland, Minnesota, Nevada, New York state, Washington DC, and Washington State, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California, Colorado, Hawaii, Jersey City, Maryland, Nevada, New York state, Washington DC, and Washington state and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $100,00.00 to $150,000.00. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.