Title: Director Strategic GrowthCompany: TECO PartnersState and City: Florida - TampaShift: 8 Hr. X 5 DaysWHAT YOU'LL DO:The Dir Strategic Growth responsibilities include strategic planning, managing, and developing the Commercial & Industrial sales organization, strategic customer interaction, and leveraging data and technology to improve business development effectiveness. Create, and execute, the department’s go-to-market and operational strategies. Build and maintain internal relationships with the Fuel Supply and Development team, partnering on large strategic initiatives such as regional growth, military, and ports strategies. Partner with Engineering and Construction, Finance, Strategy, Marketing and Communications, and Regulatory to accomplish organization strategies. Lead the business segment to include customer segmentation, profitability analysis, understanding of customer satisfaction drivers, and analysis of economic data to inform strategic sales targeting.DAY TO DAY RESPONSIBILITIES:
Translate the company’s strategic goals into effective strategies and objectives that will drive the company’s new revenue growth in the C&I market. Responsible for building a strategic plan for the C&I market and executing the plan by managing and growing key relationships with large, strategic C&I customers and service providers across the state. (25%)
Work across all business units to develop natural gas solutions that enable customers to meet their operational, resilience or sustainability goals. Build, and strengthen, business relationships with C&I customers, vendor partners, and internal stakeholders, to create opportunities for growth. (25%)
Monitor public policy, incentives and subsidies that promote the growth of natural gas solutions for customers, includes working with federal and state agencies, investor-owned utilities, public power agencies, key industry associations and key municipal authorities. (20%)
Ensure a CRM database of existing customers and new prospects is maintained, and work with team members to maintain monthly growth pipeline reports. Partner with the Business & Customer Insights team to provide insights to the executive team on a regular basis to provide visibility of the growth pipeline and associated expected returns based on performance of customer segments. (10%)
Work with the External Affairs, and Fuel Supply and Development teams for insights into key market and economic development opportunities across the state. (10%)
Work closely with the strategy, marketing, communications and customer experience teams to maintain superior levels of customer interaction and satisfaction. (10%)
SUPERVISION:Direct Supervision: Business development team memberIndirect Supervision: Leadership role on various projects and analyses.KEY RELATIONSHIPS:Key Internal: Engineering and Construction, Finance, Strategy, Marketing and Communications, and Regulatory. Fuel Supply and Development team. Key interfaces with all levels of leadership and other technical and professional staff across numerous areas of the company.Key External: Senior level positions with key commercial and industrial customers (existing and new), industry consultants and service providers, and representatives of other utilities, governmental agencies, civic associations, educational institutions, etc.WHAT WE'RE LOOKING FOR:Education:Required: Bachelor's degree in Finance, Accounting, Economics, Business or other related field.Preferred: Master’s degree in Business, Finance, or Economics.Related Experience:Required: 10 years in a business development, sales, marketing, and/or key account management in a commercial environmentExperience leading a business segment, inclusive of customer segmentation, profitability analysis, understanding of customer satisfaction drivers, and analysis of economic data to inform strategic sales targeting.Preferred: Experience in natural gas, or energy industry, business development, sales, and marketing, and/or knowledge of the Florida economy, geography, major centers, major business sectors.Experience with grid modernization projects and knowledge of Smart Grid, distributed energy resources, and energy storage technologies.Supervisory Experience:Required: 5 years of supervisory or leadership experience. Use influence and cooperation to provide oversight of team members in other departments to accomplish responsibilities.Knowledge/Skills/Abilities (KSA):Required: Ability to lead across departments and teams Ability to manage external stakeholders including customers and regulators Ability to influence top-level leaders for decision making. Deep business development, sales and marketing experience and/or experience running a business (P&L ownership) Strong leadership experience Strong financial acumen Ability to manage multiple dimensions at once Ability to get work done through people without authority Strategic thinker, ability to think at macro scale but understand micro level detail and course correct Strong customer service orientation – internal and external Lateral thinker, business development mindset Demonstrated organizational, planning and project management skills Fosters and builds a collaborative working relationship with various internal and external stakeholders and proven ability to work effectively with all organizational level Demonstrated effective interpersonal communication and analytical skills.LEADERSHIP COMPETENCIES Speaks up on Safety, Health and the Environment Takes Ownership and Acts with Integrity Drives Operational Excellence for Customers Builds Strong, Collaborative Relationships Develops People and Teams Cultivates Innovation and Embraces Change Thinks Strategically and Exercises Sound JudgmentWORKING CONDITIONS May require more than 40 hours a week during peak periods to meet deadlines. Normal office environment, with frequent visits to PGS Operations field work locations and customer sites across the State of Florida. Ability to lift to 15 pounds when needed. Ability to stand and/or sit for a minimum of 7 hours a day.PEOPES GAS OFFERS A COMPETITIVE BENEFITS PACKAGE! :
Competitive Salary
401k Savings plan w/ company matching
Pension plan
Paid time off
Paid Holiday time
Medical, Prescription Drug, & Dental Coverage
Tuition Assistance Program
Employee Assistance Program
Wellness Programs
On-site Fitness Centers
Bonus Plan and more!
STORM DUTY REQUIREMENTSTECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.Nearest Major Market: TampaJob Segment: Pipeline, Sustainability, Project Manager, Supply, CRM, Energy, Technology, Operations