Customer Service Representative

Job DescriptionWe are seeking a motivated and customer-oriented Customer Service Representative to join our team. In this role, you will be responsible for assisting clients, resolving inquiries, and ensuring satisfaction through effective communication and problem-solving. You will contribute to the smooth operation of our customer service department and support our clients with their needs.ResponsibilitiesHandle customer inquiries via phone, email, and live chatProvide product/service information and resolve issuesProcess orders, returns, and exchangesMaintain accurate records of customer interactionsCollaborate with team members to address client concernsEnsure timely resolution of complaints and issuesAssist in improving customer service processes and efficiency