Job Description:
We are seeking a motivated and customer-focused Call Center Representative to join our team in Tampa, FL. In this role, you will be the first point of contact for our clients, addressing inquiries, resolving concerns, and providing product or service information with professionalism and efficiency. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Responsibilities:Answer inbound calls and respond to customer inquiries in a professional manner.Provide accurate information about products, services, and company policies.Resolve customer concerns or complaints promptly and effectively.Maintain detailed and accurate records of customer interactions.Collaborate with team members to achieve performance goals and service targets.Follow established procedures to ensure quality and compliance standards are met.