OPERATIONS ANALYST II - 41500147 Date: May 29, 2024 Location: TALLAHASSEE, FL, US, 32399 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Requisition No: 830224 Agency: Florida Gaming Control CommissionWorking Title: OPERATIONS ANALYST II - 41500147Pay Plan: Career ServicePosition Number: 41500147 Salary: $41,505.00 - $43,500.00 Posting Closing Date: 06/03/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) FLORIDA GAMING CONTROL COMMISSIONOPERATIONS ANALYST II Position Number: 41500147Annual Salary $41,505.00 – $43,500.00 Anticipated Vacancy STATE PERSONNEL SYSTEM Only current State Personnel System Employees will be considered. Minimum Requirements:
Six years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering, or administrative work, of which 2 of the years of experience must be reviewing and/or researching licensure applications to determine eligibility for the approval of occupational or professional licenses.
An associate degree can substitute for 2 of the required years of professional experience . A bachelor’s degree can substitute for 4 of the required years of professional experience.
Preferred Qualifications :
Preference will be given to individuals fluent in both English and Spanish.
Preference will be given to individuals with experience in Versa Regulation and OnBase.
Applicants must complete all fields in the Candidate Profile. Work history with month and year, hours worked and formal education are required to qualify for the position. RESPONSES TO QUALIFYING QUESTIONS MUST BE VERIFIABLE IN THE CANDIDATE PROFILE (Duties and Responsibilities). Resumes and other documentation can be attached to provide additional information.
This is a highly responsible position responsible for complex licensing work within the Division of Pari-Mutuel Wagering, Operations Unit.
The ideal candidate for this position must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior; must interact courteously and professionally with others internally and externally and be able to meet expectations under stressful conditions; will have experience working alone and as part of a team in researching, gathering, comparing and analyzing information relating to assignments and projects. Those not able to work effectively in a deadline-oriented atmosphere should not apply.
The working hours for this position are 8:00 a.m. to 5:00 p.m., Monday through Friday. Good attendance is essential for any individual in this position as the work involved occurs daily and is time sensitive. The individual in this position is expected to report to work daily and on time. Leave must be requested in advance except in emergency circumstances not under the control of the employee.
Preference will be given to individuals fluent in English and Spanish or with experience in Pari-Mutuel Wagering, Versa Regulation, or OnBase.
Duties & Responsibilities:
Reviews and processes pari-mutuel, cardroom, and slot machine occupational license applications initiated at the field offices or sent directly to Tallahassee.
Takes appropriate action in the licensing database to facilitate the issuance of a license for eligible applicants.
Accurately profiles each application in the licensing database within 24 hours of receipt.
Identifies deficient applications and notifies applicant of the errors and/or omissions within 30 days.
Creates checklist to ensure all requirements have been met.
Retrieves criminal history reports from the FDLE website; matches the criminal history with the application and determines whether further documentation is required from the applicant.
Answers public inquiries regarding pari-mutuel, cardroom, and slot machine occupational licensing laws, rules and/or policies and procedures.
Responds to customer inquiries via email, telephone, OnBase Escalation and Smart Sheet Correspondence process.
Assists with scanning fingerprint cards for electronic submission to FDLE on an as-needed basis. Submits retained fingerprints to FDLE via Falcon.
Research and request license and enforcement status information from other gaming jurisdictions for each slot application; reviews information to determine applicant eligibility.
Assists with scanning and indexing documents into OnBase, the Commission's imaging system.
Answers questions from the field staff and the public regarding pari-mutuel, cardroom, and slot machines occupational licensing laws, rules and/or policies and procedures.
Performs special projects and other duties assigned by the Licensing Administrator or the Chief of Operations.
Knowledge, Skills & Abilities:
Must have computer skills to effectively utilize Microsoft Word, Outlook, Excel, and internet browser software programs and competency in the operation of standard desktop computers, printers, and optical scanners.
Aptitude to develop, absorb, and retain general knowledge of gaming operations.
Must have skills and knowledge of general office methods and procedures, filing, telephone techniques, and office equipment, as well as English usage, spelling, grammar, and punctuation.
Must have the ability to work in a team environment, as well as a strong work ethic and self-motivation to work independently.
Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Gaming Control Commission, you may be required to place your license in an inactive status.
NOTE: This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth to conduct the background check.
Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.
BENEFITS OF WORKING FOR THE STATE OF FLORIDA
Working for the State of Florida is more than a paycheck. The state offers a comprehensive compensation package for our Senior Management Service (SMS), Select Exempt Service (SES), and Career Service (CS) employees that features a highly competitive set of benefits including:
Low premium health, dental, vision, life, and supplemental coverage options!
Paid personal time that includes annual leave, sick leave, nine paid holidays, and one personal holiday!
Paid administrative leave for mentoring, volunteering, voting, and more!
Family planning support that includes adoption benefits and paid/unpaid leave options for family and medical responsibilities!
Retirement plans that include employer contributions (For more information, visit www.myfrs.com)!
Deferred compensation plans!
FREE basic life insurance plus additional options for you, your spouse, and children!
Flexible Spending Accounts!
Tuition waivers that allow eligible employees to take up to six credit hours per semester, tuition free at any state university or state college!
Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.
IMPORTANT NOTICES:
The Florida Gaming Control Commission has employment restrictions for all commission employees referenced in sections 16.713 and 16.715, Florida Statutes.
This position requires a security background check and/or drug screening including fingerprinting, as a condition of employment and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and/or State Issued Photo Identification to conduct this background check.
Special Reminders:
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
We hire only U.S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
The Florida Gaming Control Commission is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement. Nearest Major Market:Tallahassee