OLITS IT Business Analyst Date: May 9, 2024 Location: TALLAHASSEE, FL, US, 32399 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Do not click the Apply button . Applications are available Here (http://www.leg.state.fl.us/Publications/general/Joint/administrative/application.pdf) . The Florida Legislature Office of Legislative Information Technology Services Job Title IT Business Analyst General Summary The successful candidate for this position will have a minimum of five years of experience as an IT business analyst. This person will possess writing skills that include requirements and user stories as well as testing skills that include test case design and test script creation. This position will work with the Legislative Committees (business) and Information Technology (IT) to produce detailed analysis, written requirements, problem description and other documents. It will also track and report on project or issue status and provide testing support. This is not a data analyst position and data analysis experience will not count toward the five years of required experience.The Office of Legislative Information Technology Services (OLITS) supports a variety of technology needs and services for the legislative units that report jointly to the Senate and House of Representatives and are housed administratively under the legislative branch.OLITS encompasses the Legislature’s Data Center, Applications, Project Management, Network, Systems Administration and Customer Support units. Application Development provides analysis and design, code development, quality assurance, delivery and ongoing support responsibilities serving the joint units and the public. The Project Management team provides project management and support to the OLITS units. The Network, Systems Administration and Customer Support unit supports approximately 300 legislative customers with email, phone services, hardware and software support, wireless network, scalable and secure IT infrastructure services.The joint units of the Florida Legislature include the: Office of Legislative Services, Florida Commission on Ethics, Office of Economic & Demographic Research, Florida Historic Capitol Museum, Office of Program Policy Analysis and Government Accountability, Office of Public Counsel, and several committees and councils.Essential Duties/Responsibilities
Foster relationships with stakeholders to build a community of trust to gain knowledge regarding their IT needs
Fully understand customer business processes
Conduct requirements gathering and analysis activities by working with stakeholders, developers, designers, QA analysts and internal/external customers
Write user stories
Collaborate with the OLITS team to ensure delivery of requirements
Communicate status to management and stakeholders
Design test cases and perform testing
Facilitate and conduct meetings while asking questions and soliciting feedback, presenting and capturing notes/requirements
Knowledge, Skills and Abilities
Experience in IT business analysis and testing as well as experience in a software development organization
Experience with agile software development
Experience in conducting thorough business process analysis to understand existing workflows and systems, document current processes and systems, create requirements for new processes and develop user stories or use cases
Ability to be an advocate for the user and provide usable and efficient solutions for their problems
Ability to analyze and interpret user requirements and adjust to rapidly changing user requirements
Ability to communicate technical information clearly and concisely, both verbal and written
Ability to understand and convey business priorities and the relative importance of their projects
Ability to translate technical information and research into non-technical language as necessary to effectively communicate with stakeholders
Develop use cases as a key communication tool between the business and technical teams
Experience writing user stories, test plans, design documentation, workflows and wireframes
Ability to be proactive and take initiative with little or vague directions to solve problems
Minimum Qualifications
A bachelor's degree from an accredited college or university in computer science, management information systems, business administration, education, communications, graphic arts, mathematics, statistics, geography, or engineering and three years of progressively responsible information systems experience. Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education.
Total experience must equate to a minimum of five years related to Business Analyst work; including requirements writing and testing
Preferred Qualifications
Experience with Azure DevOps, Team Foundation Server or similar work item tracking system
Ability to process information logically
Possess excellent communication and interpersonal skills
Ability to work under deadlines
Experience with root cause analysis processes and providing solution options to internal and external stakeholders
Willingness to learn and discover new concepts
Ability to establish and maintain effective working relationships with others
Strong attention to detail, analytical skills, design skills, and ability to multitask
Salary
Hiring salary commensurate with experience with the anticipated salary of $60,000 to $80,000. The Legislature offers a competitive benefits package.
Application Deadline
Open until filled.
Submission of Application
Qualified applicants should mail a completed Legislative Employment Application and resume to:
Office of Legislative ServicesHuman Resources OfficeRe: OLITS Business Analyst Position111 W. Madison St, 701Tallahassee, FL 32399-1400orEmail: [email protected] Applications (http://www.leg.state.fl.us/Publications/general/Joint/administrative/application.pdf) are available through the Florida Legislature's web site Online Sunshine and in Room 701 of the Claude Pepper Building. Accommodation for Disability If an accommodation is needed for a disability, please notify Human Resources at (850) 488-6803. Nearest Major Market:Tallahassee