Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Toll Operator working onsite in the Skyway Bridge tollbooth (North & South locations) in St. Petersburg, FL, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!What You’ll be DoingDo you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll
Be the face and smile of the toll collection operations requiring individual service
Classify and collect proper toll amounts from motorists traveling through the toll lane
Make changes, issue receipts and write insufficient fund slips
Complete operations reports and balance cash deposits at end of shift
What You Bring to the Role
Your pleasant and customer service-oriented manner
High school diploma or equivalent
Current valid Florida driver’s license
Cash handling experience on a computerized system
Work shifts that will require your availability to work weekends
Physical Requirements of the Role
Ability to safely walk across toll lanes and climb/descend stairs while carrying up to 30 pounds
Ability to walk long distances
Ability to determine vehicle classification by visual inspection
Accommodation requests will be reviewed on a case-by-case basis and the specific circumstances.What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged.
A global team of curious lifelong learners guided by our company values.
Base wage starting at $13.75 per hour plus performance bonus opportunities.
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Visit https://www.hellottecbenefits.com for more information.A Bit More About Your RoleWe'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to area operations manager. You'll contribute to the success of the customer experience and the overall success of the team.About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.Job: Customer Care RepresentativeTitle: Toll Collector - Part time - Skyway BridgeLocation: FL-St. PetersburgRequisition ID: 03V5G