Homes of America (“HOA”), which was formed in 2020, is a nationwide owner and operator of manufactured housing communities. The firm is focused on opportunistically acquiring, improving, and operating manufactured housing communities in primary, secondary, and tertiary markets across the United States. Our leadership team has decades of experience acquiring, improving, and operating businesses and assets across a myriad of industries and asset classes. Homes of America is well on its way to becoming the country’s premier owner and operator of manufactured housing communities with one of the industry’s largest and most diverse portfolios. To date, HOA has invested in, and currently manages, approximately 13,500 home sites across 140 communities and 22 states.
Position Summary:
The Administrative Assistant’s role involves providing administrative support to the community manager. Responsibilities may include posting rent, creating notices, responding to resident concerns, preparing reports, and handling various other tasks as needed
DUTIES AND RESPONSIBILITIES:
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Greets prospective clients, shows the property, and performs leasing duties as needed.
Answers and manages incoming phone calls from prospective new residents, current residents, vendors/suppliers, etc.
Deposits all monies prior to bank closing each day.
Updates required reports concerning move-out notices, activity, daily and provides information to the manager.
Maintains a positive customer relations attitude.
Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff. Will also inspect move-ins, move-outs, and vacancies when requested.
Inspects with residents all move-in/move-outs.
Works with lease renewals each month.
Conducts outreach marketing weekly or as assigned by the Manager.
Accepts service requests from residents and routes to maintenance for prompt processing.
Conducts service follow-up with residents when work is completed.
Performs any additional duties assigned by the manager or property supervisor.