If you are interested, please apply in our Website: www.stradaservices.com and follow the next steps: Click "About Us" >then click Employment> then, Search by Role or Search by Location > Finally, create an account and apply to it!
Join the ranks of one of the rapidly expanding home service companies in the Southeast. Strada Services, established in 2003 and boasting a workforce of over 2000 employees, located all around FL, GA, SC, NC, TN, AL, LA and still expanding further in the USA. We prioritize work-life balance and career growth.
Job Summary:
The HVAC Manager assists in the achievement of the company’s strategic objective and annual goals through the delivery of exceptional service and support reflective of Strada Services Brand.
Supervisory Responsibilities:
Manages Field Supervisors.
Duties/Responsibilities:
-Oversee expenses, including labor costs, inventory, and fleet.
-Responsible for facilities management, vehicle inspections, maintenance, and repair to ensure the protection of company assets.
-Ensure the team follows best practices in managing inventories for all trades, including proper consumption of inventory, safeguarding of all parts / materials, and overall inventory control of all company assets.
-Coordinate with other departments / branches to ensure appropriate job objectives are met effectively and completely.
-Oversee safety compliance to OSHA standards, including employee training and compliance.
-Conduct incident investigations and implement corrective actions when necessary.
-Evaluate work and personnel schedules to ensure customers’ needs are covered, technicians are not overburdened, and to achieve maximum growth potential.
-Evaluate work and personal schedules to maximize efficiency in achieving profit margins and customer satisfaction objectives.
-Maintain compliance of licensing, codes, and permits.
-Manage and develop service staff to include hiring, performance management, discipline, and termination.
-Provide feedback, coaching, and ongoing technical and communication training to increase performance.
-Conduct weekly meetings and direct work assignments to maximize production.
-Review of service tickets to ensure all field technicians adhere to procedural standards of reporting and documentation.
-Conduct work evaluations, job site surveys and ride along with technicians.
-Assist dispatch in ensuring the appropriate technician for the type of service, and ensure accurate dis-patch, arrival, and completion times.
-Review customer satisfaction/issues daily and resolve any issues same day.
-Participate in all company sponsored training classes.
-Perform other duties as assigned.
Required Skills/Abilities:
-Excellent analytical and problem-solving skills.
-Excellent verbal and written communication skills as well as excellent interpersonal skills.
-Excellent customer service skills and attention to detail with the desire to exceed customer expectations.
-Proven, consistent track record of meeting and exceeding objectives.
-Knowledge of local codes and permitting requirements.
-Must have computer experience with Microsoft Office, Excel, PowerPoint, and Outlook.
-Valid driver’s license and Clean MVR.
Education and Experience:
-High school diploma or equivalent required, associate degree in related field preferred.
-Minimum Five years’ experience preferred, but not required.
-Verifiable managerial, technical, or sales experience in residential service operations.
-Knowledge of industry service requirements for residential and light commercial.
Physical Requirements:
-In the field, climbs ladders and steep stairs. Majority of time spent standing, stooping, bending, crouching, kneeling, sitting, and reaching. Often works in tight spaces such as attics and/or crawlspaces.
-Follow all safety policies and procedures.
-Have good visual acuity to see and focus close, distance and peripheral vision with normal depth perception.
-Physically able to work with heavy tools and equipment at heights.
-Must be able to lift 60 pounds at a time to carry heavy cable.
BENEFITS:
-Opportunity for advancement.
-Competitive benefits package 1st of the month after 30 days.
-Health Insurance.
-Dental Insurance.
-Vision Insurance.
-Employee Assistance Program (EAP).
-Life Insurance and AD&D.
-Basic Life Insurance – Company Paid for ALL Employees.
-Educational Assistance.
-401k with a company match of 50% up to the first 4% of employee contributions, and paid vacation (PTO) after 1 year.
If you are interested, please apply in our Website: www.stradaservices.com and follow the next steps: Click "About Us" >then click Employment> then, Search by Role or Search by Location > Finally, create an account and apply to it!