Butterfly Beach is a fast-growing fashion business whose ambition is to become one of the most iconic retail brands worldwide. To make this vision a reality we are looking for enthusiastic, sanguine, agile and passionate personalities who are eager to evolve in a demanding environment.
Your Work Environment
As the ultimate leader of their store, a Pacesetter is a Store Leader In training who is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key results, and that the store is delivering world-class guest experience. Store Leaders are responsible for hiring and developing people. Pacesetters are responsible for creating an environment and a store culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their store delivers quality guest experience in line with company values and directives (people experience, store operations, product, and community relationships).
Your Impact
Leadership and People Management
Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive, productive and fun experience for team members.
Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.
Manage the store’s hiring strategy to build a strong and diverse team that includes team members with various experiences, backgrounds, and skill sets to drive store operations.
Support ongoing learning and development of all team members consistently and equitably by providing direct feedback, coaching, mentoring, continuous development check-ins and leading performance management activities.
Address all employee concerns and issues, including knowing when to partner with internal support to take appropriate action.
Guest Experience and Community
Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
Manage and direct in-store team members to ensure optimal guest experience that values guests’ time and supports store operations.
Address emergent issues, including guest escalations and urgent requests.
Establish and increase brand awareness in the community by cultivating and maintaining inclusive relationships with local ambassadors, community influencers and other external partners.
Plan and execute local, regional, and area driven Community projects and initiatives
Operations, Product, and Strategy
Drive overall store visual merchandising, product strategy, including product escalations, and execute company-driven product actions, projects, and initiatives.
Manage sell-through by monitoring product levels, ensuring accuracy of inventory counts, and organizing product deliveries in line with visual merchandising strategy.
Plan and execute high-level quarterly and seasonal planning for the store with respect to strategy, budget, and labor (including recruiting and training/development).
Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.).
Move dynamically and lead from the floor to assess and fulfill the needs of the business, team, and guests through coaching and developing team members.
Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations.
Budget Responsibility
Accountable for controllable budget; labor hours; annual sales plan target
People Management
Leadership role directly responsible for managing all other store leadership roles
Ultimately responsible for hiring and terminating all store employees
Keys For Success
Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences Integrity: Behaves in an honest, fair, and ethical manner
Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work
Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions
Drive/Entrepreneurship: Sets challenging, focused goals and is motivated and determined to meet or exceed them; is innovative and owns results
Team Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives
Strategic Thinking: Considers the lasting implications of decisions; Sets a plan and makes decisions aligned with company strategy, vision, and values
Change Management Leadership: Leads others through change processes and uncertainty
Business Acumen: Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches)
Interactive Communication: Conveys information effectively and understands information shared while interacting with others
Qualifications
Eligibility
Must be legally authorized to work in the country in which the store is located
Must have the ability to travel to assigned store with reliable transportation methods Schedule/Availability
Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays
Experience
1 year people management experience (including recruiting, hiring, and holding employees accountable to performance expectations)
1 year managing business operations and administration, including experience with retail scheduling and management of labor hours and managing projects or processes
Job Assets (i.e., nice to have; not required)
Education: High school diploma, GED, or equivalent
Education: Bachelor’s degree or equivalent
Experience: 2 years retail or sales specific management experience
Work Context (e.g., environment, interactions, physical)
Work occurs in an environment with bright lights and loud music
Work occurs in an environment with a custom fragrance distributed throughout the space
Work is accomplished as part of a team and also independently
Work may involve managing conflict or mediating problems between others or de escalating guest issues
Work involves reaching out to meet and build relationships with strangers/new people, and to strengthen existing community partnerships
Work is sometimes conducted on a computer or other technical devices, including to meet with others virtually
Work involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., more than 1 hour)
Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg)
Compensation & Benefits Package
Our guest experience Lead base pay ranges from $25 - $30/hour with a target bonus, with a target bonus, depending on location and level of experience. Our pay-for-performance bonus philosophy supports our employees by recognizing exceptional individual and team performance.
At Butterfly Beach, our care and investment in our employees does not stop at compensation. Investing in our people is a top priority. We believe that when life works, work works. With an FSA spending account, 401K, paid time off, parenthood program, generous employee discounts and more, our benefits support our values and recognize our teams for their performance and dedication. Additionally, our personal and professional development programs include people networks, mentorships, and leadership series programming to help employees grow their career.
Note: Availability of the benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
Languages: Fluent in English
Team Structure: Reporting to Area Sales Leader, Territory Sales Leader, COO.
OUR ENGAGEMENT
BUTTERFLY BEACH is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
BUTTERFLY BEACH recruits and recognizes all types of talent and singularities.
In keeping with our mission, please connect with us at info@butterflybeachclothingcom if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request.
We believe in self–empowerment, positive inner–development and living a life of possibility.