The Reservation Assistant is responsible for efficiently handling booking inquiries, managing reservations, and providing exceptional customer service to guests and owners. This role involves answering phone calls and emails, confirming and modifying reservations, maintaining accurate records, and assisting clients with special requests or questions.
The ideal candidate must have excellent communication skills, attention to detail, and proficiency with reservation systems or booking software.
A Reservation Assistant will work closely with other team members to ensure a smooth and pleasant experience for all guests and Owners.