DOUGLAS AND CO.
We are seeking a friendly, organized, and customer-focused Hotel Receptionist to join "OUR CLIENTS" team! As the first point of contact for their guests, you will provide exceptional service, ensure seamless check-in/check-out processes, and maintain a warm and welcoming atmosphere.
NOTE: Applicant must resides in Tampa/St. Petersburg, Sarasota FL and provide a state issued or DL identity card for identification
Responsibilities:
- Greet and welcome guests
- Manage room assignments and key card issuance
- Handle check-in/check-out, reservations, and cancellations
- Process payments and handle guest inquiries
- Answer phone calls and respond to emails
- Maintain accurate records and reports
- Provide local information and recommendations
- Ensure lobby area cleanliness and organization
Requirements:
- NO or minimum experience experience is required
- Excellent communication and interpersonal skills
- Ability to work varied shifts (days, evenings, weekends)
- Basic computer skills
What We Offer:
- Competitive hourly rate ($14-$18/hour)
- Comprehensive training program
- Friendly and supportive work environment