We are looking for a part time Restaurant Assistant General Manager to assist the General Manager in various aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
Under our General Manager, you will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, expedite meals, check-in with customers and balance seating capacity. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment.
Ultimately, under the General Manager, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
Responsibilities
You will assist in various capacities in the following areas
Expedite dinner service
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create reports as required by management
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Skills
Proven work experience as an assistant Restaurant Manager, or similar role
Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Strong leadership, motivational and people skills
Ambition, motivation and smile
We offer a competitive hourly rate or salary depending on experience. We pay weekly.
Don't miss out on the chance to join this popular restaurant that embodies the art of Italian hospitality and brings people together over unforgettable meals! We can't wait to meet you and find our new family member!