SENIOR CLERK - 64006490 Date: Mar 21, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Requisition No: 849490 Agency: Department of HealthWorking Title: SENIOR CLERK - 64006490Pay Plan: Career ServicePosition Number: 64006490 Salary: $33,760.00 - $35,360.00 Posting Closing Date: 03/30/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) This position is pending reclassification to Senior Clerk. Your Specific Responsibilities: Are you passionate about providing exceptional customer service while contributing to the well-being of your community? Do you thrive in a dynamic environment where every day brings new challenges and opportunities to make a difference? If so, we want you to be a part of our team at the Florida Department of Health in Sarasota County Specialty Clinic. At the Specialty Clinic, we are committed to promoting and protecting the health and well-being of all residents. As one of the primary points of contact for our department, our Senior Clerks play a crucial role in ensuring that individuals receive the care and support they need.
Greet and assist visitors with warmth and professionalism as they arrive at the health department.
Answer incoming calls promptly and direct them to the appropriate department or staff member.
Schedule appointments for clients using our Electronic Health System.
Verify insurance coverage and assist clients with insurance-related inquiries and screening for the Sliding Fee Discount Program.
Collaborate closely with other staff members to ensure seamless coordination of services.
Required Knowledge, Skills, and Abilities:
Basic knowledge of Microsoft Office applications, including MS Outlook, WORD, and EXCEL
Ability to change easily from one task to another
Relate well to different people from varied backgrounds and different situations.
Manages a variety of responsibilities in a timely, efficient manner and able to prioritize tasks.
Qualifications:
Minimum –
Valid driver’s license
High School diploma or equivalent.
Obtains Incident Command System (ICS-100) certification within 60 days and National Incident Management System (IS-700) certification within 90 days of employment
Completes the Family Planning Title X mandatory trainings within 30 days of employment
Preferred-
Experience working in a clinical setting
Experience verifying insurance coverages
English / Spanish or English / Portuguese bilingual
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Headquarters:
William L. Little Health & Human Services Center
2200 Ringling Boulevard
Sarasota, FL 34237
Provide float coverage at south location:
North Port Family Health Center
6950 Outreach Way
North Port, FL 34287
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com );
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
If there are any problems applying online, please call People First Staffing Administration: (877) 562-7287.
Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call (866) 221-0268.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement. Location: SARASOTA, FL, US, 34237 NORTH PORT, FL, US, 34287 Nearest Major Market:SarasotaNearest Secondary Market:Tampa