IT QA Analyst

Hiring Company:

• Responsibility for quality assurance testing of, maintaining, and supporting Boar's Head business applications with core competencies focused on Oracle applications including but not limited to Financials, Warehouse Management System, Order Management, Oracle Business Intelligence (OBIEE), Oracle Demantra, Custom Web applications, and their technical integrations.
• Performing quality assurance activities including functional, front-end, back-end, automation, performance, and regression/system integration (end-to-end) testing of all software changes. Works with the Business Systems Analyst, Software Development, and Business Owner to interpret the test needs as requirements are being developed to ensure the standard of testing supports both the business need and IT quality standards.
• Review requirements, functional specifications, and detailed design documentation to derive test objectives, develop test strategies, and write test plans/steps.
• Design test plans and test steps; test cases will be written to the level of detail ensuring repeatability and compliance with QA standards.
• Creation and maintenance of test plans and test scripts enabling execution resulting in thorough analysis and accurate documentation of test results.
• Defect Management - create, update, and manage defects working with business analysts, development, user acceptance testers, and overall project team to manage and oversee quality with coordination ensuring defect resolution.
• Diagnose, troubleshoot and resolve critical business issues through assigned production support assignments, tactical enhancements, and project deliverables, which include the following:
  • Manual functional testing for focused change with defined test strategies and plans for larger initiatives
  • Developing test cases, writing new test cases from business requirements, updating existing test cases based on new business requirements

• Contribute to the execution of UAT.
• Work with Business Systems Analyst to coordinate UAT and/or validation activities for project implementation/deployment.
• Deliver minimum bug-free product to business users for UAT.
• Work with Business Systems Analyst to provide training to end users on system functionality.
• Respond to the needs of the user community through proactive initiatives such as weekly testing, standard documentation, and processes.

• Leverage the Application Lifecycle Management (ALM) application to expedite the testing cycle, specifically writing test steps in the Test Plan module, linking test plans to requirements in the Requirements module, logging and working defects in the Defect Management module, and executing test plans in the Test Lab module.
• Manage testing deliverables in the ALM application.
• Contribute to the evolution of the usage of the ALM application.
• Work with Atlassian systems (Confluence, Jira) to review requirements, upload test plans, and track work (including RFC movement) via Jira Tasks.
• Experience with Atlassian project management tools (JIRA, Confluence) is a significant plus

• Participate in functional/technical design reviews, providing feedback/recommendations as appropriate and necessary, highlighting potential operational impacts, design gaps, and workflow improvement opportunities.
• Work effectively on a fast-paced, agile team; working side-by-side with developers to create and execute tests within each stage of the software development lifecycle
• Works with Software Development and Business Analyst/System Analyst to provide guidelines, procedures, and tools for QA and change management including: documentation, test plans, test scripts, integration plans, acceptance procedures, and recovery procedures.
• Able to develop integration test plans which include regression testing and packaging of tests into consecutive steps based on logical dependencies to ensure quality delivery.
• Identify what test cases should be used for functional/system integration testing and what test cases should be automated and executed as part of the regression suite.
• Contribute to and communicate software quality assurance best practices to increase the quality of software being deployed.
• Identify continuous improvement recommendations for QA and change management processes.
• Participate, contribute, and maintain the following:
  • Specific QA gating criteria (executing SDLC)
  • Standards and best practices for testing

• Prepare weekly timesheets and status reports to management in addition to maintaining a work task list ensuring deliverables are met as scheduled and committed.
• Provide on-call rotational support of critical business applications as scheduled and required.
• Ability to support concurrent projects in an organized manner.
• Demonstrate ability and aptitude in logical and analytical thinking, as well as display strong problem-solving skills with experience in using diagnostic tools.
• Communicate product readiness, level of quality, and results to project team members.
• Other projects and responsibilities may be added at the manager's discretion.

• Demonstrates strong oral communication skills, including the ability to effectively interact with business partners and internal team members.
• Demonstrates strong written communications skills, including the ability to produce clear and concise recommendations, business requirements and/or functional specifications, use cases, and user stories.
• Communicates technical concepts and issues to non-technical people.
• Interacts with all levels of the company with patience, courtesy, diplomacy, and professionalism
• Detailed-oriented, critical thinker with the ability to multi-task within a cross-functional team
• Ability to adapt to change and work under pressure.
• Strong work ethic.

• College degree in computer science/engineering preferred. Equivalent professional experience is considered in lieu of a degree.
• 3+ years' experience as a QA Analyst/Engineer, Software Systems Engineer, Programmer/Systems Analyst, or Functional Analyst.
• 3+ years' experience with some combination of the following:
  • Oracle ERP with emphases on Financials, Order Management, Warehouse Management, and/or Process Manufacturing
  • Oracle Business Intelligence (OBIEE)
  • Oracle Demantra
  • Java based CMS systems
  • Salesforce/CRM systems
• Awareness/knowledge of with Web development technologies is a plus. Examples:
  • HTML; CSS; JavaScript (React), CSS
  • Docker and Kubernetes
  • Apache Kafka
  • iSpring
  • RESTful web services
• Experience working in a fast-paced, cross-functional and multi-team environment.
• Working knowledge of System Development Life Cycle (SDLC).
• Experience with HP ALM Testing Suite of Products is a plus
• Certifications in the following areas are highly valued:
  • Software Testing Certifications
  • Oracle Applications
  • Project Management
• Proficiency with full Microsoft Office suite
• Proficiency with Atlassian suite of products (Confluence, Jira, Bitbucket)