CONCIERGE (Under Head Concierge)
Shift 7:00 AM - 3:00 PM
Shift 3:00 PM - 11:00 PM
Everyday
Hourly
1. Monitor main entrance doors
2. Answer phone
3. Answer intercom
4. Monitor security system
5. Take messages
6. Notify unit owners regarding packages, FedEx, etc.
7. Announce visitors
8. Maintain log for trade and service personnel
9. Maintain Out of Residence Log
10. Maintain Resident Key & Unit Access Log
11. Maintain Bay Plaza Common Area Key Control Log
12. Confirm pool cover, dumpster room and kitchen has been attended to by valets
13. Follow concierge training procedures
14. Assist Management during hurricanes and other emergency situations, including illness and vacations