STATE ATTORNEY'S OFFICE, 18TH CIRCUIT- IT SPECIALIST I - 21010037 Date: Dec 17, 2024 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Requisition No: 843478 Agency: Justice Administrative CommissionWorking Title: STATE ATTORNEY'S OFFICE, 18TH CIRCUIT- IT SPECIALIST I - 21010037Pay Plan: State Attorneys JACPosition Number: 21010037 Salary: $40,000.00 Posting Closing Date: 12/31/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) JOB POSTING NOTICE POSTING NUMBER 25-17 INTERNAL/EXTERNAL JOB TITLE : 6441 IT Specialist PAY GRADE : 46 – ($40,000 Annually) DIVISION: Information Services LOCATION : Sanford SUPERVISOR : Pam Manley DATE POSTED: December 16, 2024 EXPIRATION: December 31, 2024 RESPONSIBILITIES/DUTIES Duties include documenting, troubleshooting, and escalating help desk requests; providing technical support for issues related to computer systems, software and hardware; assisting with network issues; setting up computer equipment including desktops, laptops, tablets, printers and scanners; testing equipment for compatibility within our technical environment; providing training to end users on basic operation of hardware and software systems; researching new technologies and continually seeking to improve efficiency; following up with end users to ensure issues are resolved; setting up and maintaining virtual server infrastructure; assisting managers with high level projects; coordinating equipment deployment projects; assisting and providing guidance to other technicians; and recommending and implementing improvements to current IT systems in various offices; maintaining the functions in the server room environment, including maintenance, equipment, operations, and scripting. MINIMUM TRAINING AND EXPERIENCE Successful completion of two years of college coursework in Computer Science, Information Systems, or a closely related field at an accredited college or university and two years of experience in the fundamental operations of relevant software, hardware, and other equipment including related experience and training in troubleshooting and providing help desk customer service and support. DESIRED SKILLS The successful candidate must be work well with a team and demonstrate the ability to efficiently multitask in a fast paced environment and present a professional and helpful demeanor at all times. The candidate must also have thorough knowledge of PC hardware and software products; thorough knowledge of network connections; knowledge of PC security issues; ability to promote standardization throughout a large, diverse organization; ability to analyze, diagnose and resolve issues in a timely manner; ability to prioritize tasks effectively; the desire to continually improve technical equipment and policies; the ability to diagnose failures, perform studies and evaluate changes; and be familiar with IT standards, security, and system software. Experience with Microsoft products and SQL preferred. TO APPLY Internal Job Applications may be obtained from theIntranet(in Forms à Personnel) and emailed [email protected]. External applicants can apply through the following link:https://jobs.myflorida.com/go/Legal/2818400/ If you have any questions or need assistance, please contact Marianne Reynolds at 321-617-7540. The Office of the State Attorney, 18th Judicial Circuit, is an equal opportunity provider and uses E-Verify to confirm eligibility of all newly hired employees. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at 1-844-377-1888 on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.Location: SANFORD, FL, US, 32773 Nearest Major Market:Orlando