Overview To provide guidance to management and employees on performance concerns, conflict resolution, organizational changes, HR policies and procedures, employment/labor laws, EEO, and adverse employment actions to promote a fair and equitable work environment. Assess and address employee engagement, manager education, employee and manager counseling, performance improvement efforts, investigations, policy interpretation and resolution of employee grievances/charges.Responsibilities
Evaluate employee inquiries and problems to determine best course of action; provide advice and guidance
Conduct thorough and timely workplace investigations and make recommendations on appropriate course of action including formal levels of disciplinary action (e.g., reprimand, suspension, reassignment/reduction or termination) to minimize legal risk
Create chronological history of relevant issues; ensure the accuracy of the content and that the document is legally defensible/sound
Resolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADEA, ADA)
Apply knowledge of theories, principles, and practices of human resource management; research and evaluate employment practices and make recommendations
Analyze exit survey, turnover and other employee data to produce metrics outlining the current state and provide recommendations to internal customers
Maintain working knowledge of regulatory requirements and practices including changes and new legislation
Research Navy Federal policies, procedures and past practices to ensure consistency in all adverse employment actions
Review performance appraisals as needed; evaluate the content of the appraisal to ensure fairness, consistency, accuracy and legal compliance
Confer and consult with Office of the General Counsel (OGC) and external law offices on litigation cases; provides detailed case analysis and documentation as needed
Apply knowledge of federal, international and state employment laws to provide advice, guidance, and counseling to employees and management
Represent Navy Federal in unemployment hearings and appeals, as necessary
Assist in composing internal and external communications
Leads and/or provides support for projects and initiatives within the business unit and/or across the organization
Research, compile, review and analyze reports
Coordinate and conduct training and mentor initiatives with new Employee Relations team members
Act as supervisor/manager in the incumbent's absence
Performs other duties as assigned
Qualifications
Expert knowledge in local, state and federal employment regulations
Expert knowledge of federal and state leave and disability laws related to benefits, HIPPA, FMLA, ADA and substance abuse
Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
Ability to maintain confidentiality and demonstrate integrity
Expert skill applying local, state and federal employment regulations
Superior research, analytical and problem solving skills
Superior verbal and written communication skills
Significant skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Expert skill presenting findings, conclusions, alternatives and information clearly and concisely
Superior organizational, planning, and time management skills
Advanced skill working with diverse internal and external contacts
Significant skill building effective relationships through rapport, trust, diplomacy and tact
Significant skill navigating multiple screens and PC applications and adapting to new technologies
Bachelor's Degree in Human Resources, Business Administration, or the equivalent combination of training, education, and experience
Desired Qualifications
Advanced knowledge of Navy Federal Human Resources policies, procedures, and programs
Basic knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
PHR/SHRM-CP or SPHR/SHRM-SCP Certification
Hours: Monday - Friday, 8:00AM - 4:30PM EST
Locations: 820 Follin Lane. Vienna, Virginia 22180 | 5550 Heritage Oaks Drive. Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 | 9999 Willow Creek RoadSan Diego, CA 92131
About Us You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it: Military Times 2022 Best for Vets Employers WayUp Top 100 Internship Programs Forbes® 2022 The Best Employers for New Grads Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For® Computerworld® Best Places to Work in IT Ripplematch Campus Forward Award - Excellence in Early Career Hiring Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.REQNUMBER: 17694-OTHLOC-300000025810540