Overview Build, develop and optimize various Credit Card Underwriting decisioning tools and operational changes using SQL, VBScript, VBA database languages. Identify, coordinate, document, and implement business requirements by determining solutions that enhance business systems, as well as provides support to business operations and processes. Conduct and/or facilitate user acceptance testing to include developing and executing test cases. Perform complex/difficult tasks with considerable impact.Responsibilities
Evaluate operational efficiency and effectiveness
Perform qualitative and quantitative data analysis using analytical techniques, tools, models, simulation, etc.
Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
Participate in complex interdepartmental initiatives of significant business risk & impact
Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions
Implement new/enhanced products, services and/or operational changes
Prepare/collaborate on presentations, reports, white papers, etc.
Interpret results of analysis; present recommendations, alternatives and implications
Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization
Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance
Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified
Serve as resource for the resolution of complex and/or unique problems
Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems
Lead, guide and mentor lower level team members
Perform other duties as assigned
Qualifications
Significant experience in problem resolution including determining root cause, scope and scale of issues
Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
Significant experience in leading collaborative work teams
Experience in leading large projects/initiatives which have business risk and impact
Significant experience in working effectively with diverse internal and external contacts
Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
Experience in leading, guiding and coaching professional staff
Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Advanced research, analytical, and problem solving skills
Advanced organizational, planning and time management skills
Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Advanced skill interpreting and synthesizing large amounts of information
Advanced verbal and written communication skills
Advanced word processing and spreadsheet software skills
Advanced database and presentation software skills
Bachelor's Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience
Desired Qualification(s)
Project Management Professional (PMP), or the equivalent combination of training, education, and experience
Hours: Monday - Friday, 8:00AM - 4:30PM Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602About Us You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it: Military Times 2022 Best for Vets Employers WayUp Top 100 Internship Programs Forbes® 2022 The Best Employers for New Grads Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For® Computerworld® Best Places to Work in IT Ripplematch Campus Forward Award - Excellence in Early Career Hiring Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.REQNUMBER: 18888-OTHLOC-300000025810540