Restoration Assistant Project ManagerDepartment: RestorationEmployment Type: Full TimeLocation: Panama City Beach, FLReporting To: Brian MillerCompensation: $22.00 / hourDescriptionCotton Holdings, Inc., is a diversified holding company with subsidiaries that provide property restoration and recovery, construction, roofing, logistical support, temporary workforce housing, and culinary services to public and private entities worldwide. Cotton combines this diverse suite of services with top talent, innovative technology, and a large inventory of company-owned assets, to offer clients a total solutions package in support of disaster events and large development projects, including complex work environments.Summary (Scope of the Job)Assist with the direction and coordination of a project. This will include all aspects of the project to include the performance, administration, documentation, and customer contact. Communicate with the PM daily on the project to ensure that job is running smoothly. Adhere to all company protocol, project policies, accounting procedures, etc. Also, responsible to ensure that the service quality is at the company’s highest standard.Key ResponsibilitiesPosition requirements and responsibilities will include but are not limited to:
Communicate with operations daily on a project to ensure projects are running smoothly
Keep customers and insurance adjusters up to date on all project activities. Adhere to all company protocol, project and safety policies, accounting procedures, etc.
Also, responsible to ensure that the service quality is at the company’s highest standard
Maintaining a budget on a project to ensure profitability
Perform work within a given budget or communicate job from beginning to end
Assist in developing a Site Safety Plan to communicate and have followed by Field Supervisor and labor
Keep client and adjuster informed to promote good customer service
Ensure job files have proper-signed contracts and required forms depending on the type of job
Process files on a timely basis to ensure accurate processing by the accounting department
Complete/draft Project Management Reviews daily for job file
Conduct Safety Toolbox meetings
Participate in safety investigations to minimize risk
Provide feedback (positive or negative) to Operation and Project Managers regarding individual jobs as needed
Keep an open line of communication and constant networking with the adjuster, the insurance community, and any target business assigned
Maintain the highest of integrity to ensure the “Cotton” image is viewed in the most positive manner
The hiring of subcontractors and suppliers
The direction of daily activities on restoration projects
Meeting the needs and request of the client and adjuster
Conflict resolution with customers
Performance of operation staff and change of scope
Understanding of workflow procedures and systems.
Background RequirementsEducation:
Bachelor's degree or equivalent work experience
Experience:
Restoration project knowledge REQUIRED
IICRC Certified PREFERRED
OSHA 10 or 30-hour a plus
Knowledge and Skills:
Understanding of workflow procedures and systems
Knowledge of the insurance industry a plus
Computer proficiency and knowledge of Microsoft Office applications
Proven organizational, problem-solving, and communication skills
Proven ability to build relationships
Ability to travel as business needs arise REQUIRED
Good driving record:
Minimum of twenty-one (21) years of age and have a minimum of three (3) years verifiable driving experience
No more than 2 moving violations in the past 3 years
No repeat seat belt violations
No high-speed moving violations in the past 3 years
DisclaimerThis Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested.Equal Opportunity Employer/Veterans/Disabled.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact HR (877) 511-2962#Commercial