We are hiring for a Customer Service Call Center Representative.The successful candidate will effectively solve customer issues, complaints and inquiries; keeping customer satisfaction at the core of every conversation.
This is a Full-Time Temp to Perm Position
Monday-Friday 8:00am-5:00pm
Responsibilities
Manage inbound and outbound calls in a timely manner
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Requirements
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Please Email your resume and contact information for immediate consideration!