Job Details

ID #50012930
Estado Florida
Ciudad Orlando
Tipo de trabajo Contract
Salario USD Depends on Experience Depends on Experience
Fuente Tranzeal, Inc.
Showed 2023-05-28
Fecha 2023-05-23
Fecha tope 2023-07-22
Categoría Apoyo técnico
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Technical Support Engineer

Florida, Orlando, 32802 Orlando USA

Vacancy caducado!

Job Title: Technical Support Engineer

Location: Orlando, FL
  • The successful candidate will be able to quickly gain an understanding of the ServiceNow platform.
  • This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills.
  • Strong personal commitment to quality and customer service Experience with relational databases (e.g. MySQL, Oracle)
  • Java experience- ability to read and understand object oriented design principles and memory management
  • Experience in one (or more) scripting languages- JavaScript is preferred. Python or Perl-plus Basic Unix/Linux experience
  • Experience diagnosing performance degradation (e.g. explain plans, database tuning)
  • Strong teammate with high level of commitment and excellent communication skills
  • Understanding of Web Services, JDBC, ODBC Understanding of TCP/IP and Networking knowledge
  • Experience with Splunk Working knowledge of the components in a web applications stack.
  • Ability to analyze java heap dumps as well as thread dumps Advanced Unix/Linux experience
  • Understanding of remote administration via SSH, SNMP, WMI, Powershell

A fundamental understanding of ITSM, ITIL, and/or CMDB

Vacancy caducado!

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