We're a Roofing company as a family owned and company based out of Central Florida Is proud to offer a variety of residential and commercial roofing services to our clients for more than 35 years. We are State Licensed and Insured. We are dedicated in providing only the highest level of workmanship.
We are hiring immediately a highly motivated and qualified receptionist with a proven ability to communicate professionally with customers and staff, and to provide an outstanding customer service experience.
This position is looking to be filled immediately. Duties will include, but are \\\\not limited to\\\
MUST HAVE EXCELLENT CUSTOMER SERVICE SKILLS
Responsibilities
· Receive inbound calls and provide basic information for customers relating to our products and services offered.
· Make appointments and confirm.
· Make and keep track of sales appointments.
· Greet visitors and direct them to the appropriate person.
· Update multiple appointment calendars and schedule appointments.
· Scheduling and keeping track of warranties and repairs.
· Helping review documents and apply online for permits.
· Properly notate and update internal CRM with accurate notes.
· Outbound calls to customers
· Communicate to customers, employees, and vendors by phone/email.
· Collaborate and work in a team environment.
Requirements
· Professional appearance
· Language: English – Spanish
· Solid communication skills both written and verbal.
· Ability to be resourceful and proactive in dealing with issues that may arise.
· Ability to organize, multitask, priorities and work under pressure.
· Roofing Experience is a Plus.
· High school degree.
· Must have own transportation.
\ Paid Time Off (PTO)
\ Paid Holidays
Job Type: Full-time
Salary: From $17.00 per hour