Patient Care Coordinator

Description We are offering a short term contract employment opportunity for an Assc Patient Care Coord in Orlando, Florida. The industry is healthcare and the role primarily involves handling patient services, maintaining their records, and ensuring effective communication. Responsibilities: Greet patients upon their arrival, ensuring efficient management of wait times. Assist patients with intake processes, which includes copying necessary documents. Collect payments such as co-insurances, co-payments, and deductibles, providing receipts for the same. Handle the cashier box and oversee the daily deposits in accordance with company policies. Process walk-in patients and visitors, providing necessary assistance. Answer phone calls and schedule appointments as per requirements. Manage medical records, maintain files, and prepare schedules. Ensure all correspondence is scanned or filed in a timely manner. Handle requests for medical records release and maintain appropriate logs. Assist with HEDIS tracking and supplemental data reports. Requirements Possess strong Customer Service skills with a focus on patient-centric care Proficiency in Data Entry tasks, ensuring accuracy and efficiency Experience in Answering Inbound Calls in a detail oriented and courteous manner Ability to Schedule Appointments effectively, managing patient flow and doctor availability Knowledge of the 'About Time' software or similar scheduling tools Capable of handling Correspondence with patients, insurance companies, and healthcare providers Experience with Receipt management, including processing payments and issuing receipts Ability to Maintain Logs of patient interactions, appointments, and medical records Comfortable with Video conferencing for remote appointments or consultations Experience in managing Medical Records, ensuring privacy and accuracy Familiarity with Company Policy, particularly in a healthcare setting Working knowledge of HealthCare.gov, including patient registration and insurance verification Basic understanding of R Code for statistical analysis and data visualization Knowledge of insurance Deductibles, Co-Insurance, and Copays Strong Effective Communication skills, both verbal and written Experience in handling Daily Deposit operations in a medical office Familiarity with Offshore medical services and international patient coordination Proficiency in Medical Terminology to ensure accurate communication with healthcare professionals Experience in Copying and managing physical medical records Ability to provide top-notch Patient Services, including answering queries and resolving issues Understanding of TRICARE and other military health system benefits Familiarity with NIS (Nursing Information System) or similar healthcare software Knowledge of standard Medical office procedures, ensuring smooth day-to-day operations. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .