Customer Operations Coordinator (E)

As a Customer Operations Coordinator you will be supporting our guests, the Operation Support team, and our customer care department. You will assist in resolving customer service issues, fulfilling manually booked products and reporting.  Duties and ResponsibilitiesHandling of guest issues and escalations Handling of fulfillment of manually booked products; including ticket transfers when applicable Provide outstanding service to all customers; both internal and external Assisting vendors with various reports Maintain accurate and detailed spreadsheets  Support Customer Care, Operation Support and IROs as needed Must provide professional support both written and verbally to customers and partnersMust be able to take and make phone calls on a recorded lineMust be able to perform work both remotely and in office Perform additional duties as assigned  #LI-Hybrid