Client Service Associate

Job DescriptionWe are currently seeking a Client Service Associate to join our team in Orlando, FL. In this role, you will act as the primary point of contact for our clients, ensuring a seamless experience from initial engagement through project completion. Your ability to manage relationships, coordinate with internal teams, and provide high-level support will be essential to our ongoing success.ResponsibilitiesServe as a liaison between clients and internal departmentsHandle client inquiries and resolve issues in a timely and professional mannerMaintain accurate records of client interactions and transactionsSupport account management and project coordination activitiesTrack client satisfaction and provide feedback to enhance service deliveryPrepare and deliver reports, updates, and presentations as neededEnsure all client requests are followed up efficiently and effectively