Assistant Boutique Manager EPCOT

POSITION OVERVIEWAct as an entrepreneur and take ownership of assisting the Business Manager in driving sales results and providing a best in class luxury client experience for all brand axes to establish long term relationships. Inspire and influence the Guerlain Selling Ceremony by acting as a brand ambassador.Kindly note, this boutique is located within the Disney World amusement park Full timePRINCIPAL DUTIES AND RESPONSIBILITIESAct as a Guerlain Lead Brand AmbassadorEmbody Guerlain’s savoir-faire, heritage, and values.Transmit and communicate the 3 axes of Guerlain.Endorse Guerlain codes and attitudes within the team and act as the role model to convey a client-oriented mindset.Act as an entrepreneurEmbody the role as a Lead Ambassador of Guerlain and contribute to the continuous improvement of the counter with a test and learn approach.Create a strong relationship with Business Manager, key business partners, both in the store and Corporate.Act as a ‘Business Developer’ by creating and growing the boutique’s client base by utilizing the Retailer Clients Management System.Connect with clients and build long-term relationships with them through CRM tools.Perform sales analysis and propose actions for improvement, while following competitive trends.Offer customized service experience to Guerlain clients, including, but not limited to, spa services.Ensure an engaging shopping experience across all 3 axis categories for each client at counter.Manage the counter Assist Business Manager with all communications at counter such as scheduling updates, Visual Merchandising updates, event updates and stock needsSupport daily sales accomplishments through personal sales productivity, supporting the team, and driving all sales functions.Ensure consistency in Guerlain grooming and uniform guidelines.Coordinate communication for store events and store animations to Business Manager.Create and foster long-term relationships with clients and develop client loyalty, while supporting team members in this process.Strive for operational excellence including, but not limited to, merchandising guidelines, store presentation and all administrative responsibilities.Support coaching and education strategies with the team.Conduct all other job-related activities.SUPERVISION RECEIVEDBusiness ManagerAccount Executive