Inside Sales Representative

Beacon Hill Associates is seeking an Inside Sales Representative for a contract-to-hire opportunity with a well-established, family-oriented team based in Apopka, FL.This role focuses on managing inbound and outbound customer communication, processing orders, and providing proactive sales and service support in a fast-paced warehouse-office environment. The position requires cross-functional coordination, regular use of SAP, and consistent customer engagement across phone, email, and chat.Daily Duties: Serve as the primary point of contact for customer inquiries and service requests Respond to incoming calls, emails, and chats in a timely and professional manner Proactively communicate with customers about order status and available inventory Support sales efforts by identifying upsell and cross-sell opportunities Process customer orders, quotes, and returns accurately in SAP Coordinate with warehouse staff to confirm product availability Collaborate with operations, logistics, and billing teams to ensure seamless service Maintain detailed and accurate records of customer interactions in CRM tools Conduct follow-ups and schedule check-ins to keep projects on track Participate in product and sales training with local and remote team membersIdeal Candidate: 1-3 years of experience in inside sales, customer service, or sales coordination Comfortable in a high-volume call and email environment Experience using SAP or similar ERP systems Tech-savvy with strong communication and organizational skills Knowledge of construction, industrial, or distribution industries preferred Works well independently and as part of a small, collaborative team High school diploma or equivalent required; bachelor's degree preferredAdditional Details: Location: Onsite - Apopka, FL (office/warehouse environment) Type: Contract-to-hire Start Date: August 11, 2025 Schedule: Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch) Compensation: $21/hr | $43,680 salary if converted Dress Code: Business casual Tools: SAP, CRM Training: On-the-job support from onsite staff and remote Dallas teamBeacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information:Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.We look forward to working with you.Beacon Hill. Employing the Future (TM)