Vacancy caducado!
Job Description
The Rental Reservations Agent must be a motivated specialist who is sales-oriented, has the ability to think quickly, and can provide the timeshare sales staff with the highest quality of potential clients.
DUTIES- Responsible for incoming and outgoing phone calls
- Answering questions regarding resort amenities, unit descriptions, location and travel directions, and reservation confirmations.
- Booking reservations
- Familiarity and efficiency with computer systems, knowledge of seasonal rates and awareness of black-out dates.
- Confirming/Canceling reservations
- Cross-selling - Sales skill with the ability to determine needs.
- Problem resolution - Ability to solve problems without hesitation.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge of keyboard shortcuts.
- Ability to trouble-shoot & fix minor computer problems independently.
- Able to multi-task. Ability to utilize multiple computer programs at one time.
- Must have basic computer navigation skills and knowledge of Microsoft Office Applications.
- Bilingual in Spanish is preferred, not required!
Additional Information
PAY: $16.00/hour (+ $.50 for language differential)+Commission opportunities
+Shift differential (10% Monday-Friday after 5pm, 15% Saturday & Sunday)
Training Schedule:- VIRTUAL -Monday-Friday 9:00AM-5:00PM (Weeks 1-4)
- IN OFFICE - Monday-Friday 9:00AM-5:00PM (Weeks 4-6)
- Monday-Friday 12:30PM-9:00PM
- Saturday-Sunday 10:00AM-6:00PM
Vacancy caducado!