Vacancy caducado!
Public Safety Telecommunicator $14.89 HOUR
Full Time
Under general supervision, answer non-emergency and 911 emergency requests to assist public and staff with emergency and non-emergency public safety assistance. Duties require the ability to quickly determine the nature of the crisis from information provided by emergency personnel or the public and initiate appropriate action.
Employees must be available to work any shift, holidays, weekends, and overtime as required.
This position will handle dispatch services for Fire, Emergency Medical Services (EMS), Animal Services, after-hour support for Public Works and other government resources as assigned.
QUALIFICATIONS:
Knowledge of radio communications rules and regulations governing radio transmission. Knowledge of basic radio receiving and transmitting operations, equipment, and proper radio and telephone procedures.
Knowledge of Sumter County geography; adjoining counties, roadway networks, major intersections, important attractions, buildings, industries, and subdivisions.
Knowledge of basic medical and fire terminology.
Ability to react calmly and handle emergencies promptly.
Ability to interact with excited persons calmly to secure essential information about emergencies.
Ability to speak in a clear, well-modulated voice and deal with the public in a firm, courteous, tactful, and impartial manner.
Ability to maintain clear, accurate, and detailed accounts of operations.
Ability to make sound decisions during stressful situations.
Ability to learn to operate radio and telephone transmitting and receiving equipment.
Ability to communicate effectively, both orally and in writing, and to listen and understand.
Ability to sit at a console for extended periods.
Ability to communicate effectively using verbal, written, and visual communication.
Ability to operate a computer and utilize the related software programs.
Ability to follow established protocols and follow the chain of command.
Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment.
Ability to establish and maintain effective working relationships with others.
EDUCATION AND EXPERIENCE:
Graduation from an accredited high school or possession of an acceptable equivalency diploma.
One (1) year of experience working in a fast-paced, high call volume commercial or government public safety dispatching/call-taking facility is preferred.
Vacancy caducado!