Patient Care Coordinator

Description We are offering a role for a Patient Care Coordinator in Ocala, Florida. The selected candidate will be part of a fast-paced retail clinic environment, ensuring the highest level of customer service and managing patient care coordination. This position provides an opportunity to contribute significantly to our team and directly impact patient satisfaction and health outcomes.Responsibilities: Provide exceptional customer service in person, over the phone, and by email Schedule appointments and organize files for the clinic’s Hearing Care Professionals Manage and maintain client accounts, fostering strong relationships with patients Collaborate with insurance companies to ensure successful private and third-party billing Assist in cleaning and minor in-clinic device repairs, with necessary training provided Make outbound calls to ensure our patients continue their hearing journey, maintaining a compassionate and supportive approach Contribute to team efforts to help patients, demonstrating a "Can-Do" attitude and a passion for learning and growing knowledgeRequirements This role offers a short term contract employment opportunity. Familiarity with HealthCare.gov for assisting patients with insurance matters. Knowledge of Insurance processes relevant to patient care coordination. Experience in Call Center Customer Service in a healthcare setting. Ability to provide Superior Customer Service in a patient care setting. Proficiency in Scheduling Appointments and Calendar Management to ensure smooth patient scheduling. Experience in Account Management, preferably in a healthcare setting.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .