For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.The Associate Administrator assists the Center Administrator in managing the overall operations (financial, facility/equipment, risk management, patient care, teammate management, etc.) for clinical services and patient care in a center.Primary Responsibilities:
Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer.
Represents the Company in a professional manner, following all Company policies and procedures
Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Performs additional duties as assigned
Must have consistent, punctual and reliable attendance
Ability to travel may be required
Financial Management (Assoc. Administrator)
Formulates budget and monitors financial results, variance reporting and action plans to meet established budget objectives
Reviews and manages income statements and general ledgers
Manages personnel and scheduling needs specific to patient access
Facility/Equipment Management (Assists Center Administrator/Regional Manager of Operations) with:
Supervises inventory management including purchasing, product selection, supply usage and reporting
Ensures equipment and supplies are maintained to provide quality care and assure the safety of patients and staff
Participates in the development and periodic revision of facility-specific policies and procedures with the Center Administrator/Regional Manager of Operations/Medical Director to ensure consistent, efficient and safe operation of the facility
Risk Management/Quality Assurance Compliance (Assists Center Administrator with):
Ensures compliance with Company policies and procedures in accordance with state and federal regulations for patient care and services (HIPAA, CMS, OSHA, or other governing agencies)
Creates and implements any corrective action needed as a result of internal or external quality assurance, Medicare, OSHA or other governing agencies
Reports and documents all teammate injuries according to established policy and procedures
Knows, understands, follows, and implements Company safety and security policies and procedures
Patient Care Management (Assists Center Administrator with):
Ensures placement of policy, procedures and resources to help the patient assume responsibility for his/her own health maintenance
Maintains open communication with physicians, nurse practitioners and other healthcare professionals regarding patient care
Administers policies, procedures and resources to ensure safe, appropriate treatment of patients. Issues and documents corrective action as needed when policies and procedures are not followed
Maintains and communicates and executes facility emergency management programs and acts swiftly, confidently in an emergency
Teammate Management (Assists Center Administrator with):
Responsible for all teammate activity such as hiring, promoting, job performance evaluations, and disciplinary actions (up to and including terminations) with appropriate approval from the Administrator, Regional Manager and/or People Services Director/Manager
Maintains Teammate files including all required and current documentation as per Company policy and applicable laws and regulations
Evaluates records and processes teammate compensation according to company policy and upon approval by Administrator and/or Regional Manager
Provides leadership to direct reports including assistance to overcome any obstacles encountered during efforts to complete projects or assigned tasks
Know, understand, implement, follow, and communicate to teammates all Company employment policies and procedures, awards, and other opportunities within company and foster a positive work environment
Address teammate relations issues appropriately and escalate as necessary
Facilitates teammate development (coaching, mentoring, training, outside training); collaborates with direct reports to create professional development goals
Maintains familiarity with and communicates to teammates Company programs impacting teammates
Provides work direction for department teammates
Determines staffing plans that promote the most effective use of all teammates; ensures coverage during teammate absences
Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the center
Knows and understands basic wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employment
Reviews and approves time cards of all direct-report teammates for payroll
Tracks overtime, attendance and PTO (approves or declines as appropriate)
Researches and responds to questions regarding payroll issues
Develops and conducts educational programs to keep teammates up-to-date on Company policies, new laws, and regulations impacting work, and other information necessary to maintain teammates’ knowledge of department processes and goals
Ensures mandatory in-services and annual competencies are completed as required
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Years of post-high school education can be substituted/is equivalent to years of experience.Required Qualification:
1+ years of healthcare leadership experience
Preferred Qualifications:
2+ years of experience in a healthcare setting
Management experience
Intermediate computer skills in MS Word, Excel, and Outlook
Other qualifications and combinations of skills may be considered at the discretion of the Center Administrator, Regional Manager or Operations and /or Regional Vice Presiden
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.