Ductless Technical Specialist

At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.Job Summary:Trane has a new exciting opportunity to join our organization as a Ductless Technical Specialist. In this position you will be working closely with our contractor customers and internal service fulfillment team to ensure proper installation and startup. You will also be providing sales support in the application of Trane VRF and Ductless products.Responsibilities: Participate in VRF/Ductless post sales product success Monitor, and measure process and process measurements to effectively and efficiently meet customer needs in regards to all post sales ductless activity including but not limited to startup and warranty administration. Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers, and co-workers. Provide commercial and high level technical product sales training to district office personnel and customers as required. Conduct field training of customers in the install and troubleshooting of VRF and Ductless products. Able to troubleshoot VRF and Ductless products. Assist customers in the startup and commissioning of VRF and ductless products. Build consultative relationships and trust with owners and contracting customers. Support district office performance by coaching sales personnel in competent VRF product sales, application, and customer support. Administration of warranty process and all post sales activity for ductless business. Participate in Mitsubishi DSG program as a representative for your district/territory. Travel up to 70% of the time.Qualifications: Associates or Bachelor’s degree in engineering or engineering technology with a minimum of three years’ experience in the application, selection, and/or installation of VRF systems; or equivalent combination of education and work experience. Working knowledge of all facets of construction including mechanical, electrical, plumbing systems, etc. preferred. Pact Experience, RTU Start-Up/Check-Out/maintenance Mitsubishi VRF start up and check out preferred Must be able to travel throughout assigned territory Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:o DUI in the previous 5 yearso Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.This role has been designated by the Company as Safety Sensitive.Base Pay Range: $75,000 - $93,000 / year.Disclaimer: This "range" could be a result of seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, or because of a system the employer uses to measure earnings by quantity or quality of production (so, for example, positions that may not have traditional salary ranges). We are not bound by this range and can adjust compensation based on individual skillset and competency.We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.#LI-HYBRID