Become a part of our caring community and help us put health firstA Dispatcher is responsible for planning, scheduling, coordinating, and controlling drivers, loads and equipment. Duties include using telephone and computer to communicate assignments and compiling statistics and reports on work progress.
Manage software dispatch systems and maintain customer relationships in the dispatch and supervision of drivers on loads.
Ensure driver compliance with Department of Transportation regulations.
Complete daily reporting of dispatch activity.
Facilitate all over the road breakdowns, accidents, weather delays and any route exceptions.
Build customer relationships- continuously work on customer/account relations.
Provides customers with carrier updates.
Replies to incoming email which includes chat inquiries, and new business inquiries.
Provide general support to all customers.
Carrier relations in order to obtain positive ratings from drivers.
Confirm orders are delivered.
Use your skills to make an impactRequired Qualifications
Less than 3 years of experience
Proficient in Microsoft Outlook, Word, and PowerPoint
Ability to manage multiple or competing priorities
Strong attention to detail
Capacity to maintain confidentiality
Strong organizational skills
Ability to balance multiple initiatives and prioritize workload
Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Preferred Qualifications
Possesses high school diploma or equivalent.
1 to 2 years of Dispatch experience.
Previous experience or successful completion of factory training seminar for home medical equipment preferred.
Additional InformationScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$34,500 - $47,400 per yearDescription of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About UsAbout onehome: onehome coordinates a full range of post-acute care ranging from home health, infusion therapy and durable medical equipment services at patients' homes. onehome's patient focused model creates one integrated point of accountability that coordinates with physicians, hospitals and health plans serving more than one million health plan members nationwide. onehome was acquired by Humana in 2021 to advance value-based care. Our culture is inclusive, diverse, and above all, caring. It is important to us that our employees are engaged, supported and fairly treated. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=HumanaWebsite.