Medical Management Coordinator

Are you passionate about helping others, highly organized, and thrive in a fast-paced, people-centered environment? Join our dynamic team as a Medical Management Coordinator, where you'll play a vital role in empowering injured clients on their road to recovery—while helping them secure the compensation they deserve.In this pivotal role, you’ll be the key connection between our clients, medical providers, and legal teams, ensuring each case is built with precision, compassion, and strategy. From scheduling critical appointments to guiding clients through treatment plans, you’ll be the steady voice they rely on during a challenging time.We're looking for someone with advanced knowledge of bodily injury claims, exceptional communication skills, and a natural ability to read people—even over the phone. If you’re a proactive problem-solver who thrives on building trust and managing details with care, this is your chance to make a real impact.ResponsibilitiesMedical Management CoordinationUtilize advanced knowledge of bodily injury claims to educate and assist clients.Ensure high standards of client service and satisfaction.Answer client inquiries regarding treatment options recommended by their doctors.Educate clients on their case options and the importance of following through with treatment.Maintain biweekly communication with clients to provide updates on case status.Scheduling and CoordinationSchedule medical appointments and procedures for clients.Assist in scheduling surgeries with clients and medical providers.Arrange transportation for clients as needed for treatment and surgeries.Ensure all necessary appointments and statements are scheduled during case management.Case Reviews and DocumentationConduct case reviews, including report amendments and prior comparisons.Review and verify consented client lists from medical providers.Confirm insurance coverage and policy limits with adjusters.Update treatment statuses weekly, ensuring orthopedic and chiropractic treatments are recorded.Documentation & Case BuildingCollect, organize, and ensure accuracy of all medical records and reports.Maintain documentation necessary to build strong cases.Case TransitionTransfer cases to the Demand department upon completion of required documentation and procedures. Salary: $18.00-25.00 per hourWorking schedule: Monday - Friday 8:30AM to 5:00PM