Security Manager

Acts as an ambassador of the venue ensuring its safety to all guests and employees Ensures all security staff is in compliance with Security Department and Company policies and procedures, and all local, state and federal laws and regulations. Trains, counsels, and coaches the Security team when needed in the performance of their job responsibilities. Must be prepared to work overnight shifts, if needed, to support continuous security operations and respond to critical incidents. Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises. Communicates with management, VIP hosts & service staff to rectify all customer needs, comments or incidents. Works cooperatively with all other departments to ensure efficient Security support services are provided as needed. Adheres to all established policies, procedures, and guidelines. Responsible for monitoring and patrolling assigned areas to provide a safe environment for guests and employees Patrols the outside and inside perimeter of property, ensuring that reports are made to Director of Security if there is a potential safety issue Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers Responsible for minimizing opportunities for loss or damage, anticipating potential problems, reacting to disturbances and prohibited conduct Responsible for responding to emergency situations as needed to provide necessary assistance to employees and guests Will be responsible for preparing written reports Watch alarm systems or video cameras and operate detecting/emergency equipment Perform first aid or CPR Provide excellent customer service Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations Any other reasonable duties as assigned by the supervisor or manager. We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service