Resident Resolutions Coordinator - Flamingo Point Luxury Apartments

Our Resident Resolutions Coordinator is a very active and fast-paced/ high - volume job.  You will be working at our Flamingo Point Luxury Apartments. Check them out for yourself here:www.flamingo-point.comA bit more about what you’ll do…Responds to and manages resident complaints and or service issuesMay coordinate with appropriate staff to address and resolve resident concerns.May help with other resident related issues as assigned.Essential Functions: Supports residents during the move-out process which may include notice to vacate and resident transfers.Follows-up with residents who have issued work order/service requests or expressed issues/concerns with the community.Assist residents with any needRegister cars to park on-siteRegister pets for existing residentsEnter in service requests for residentsAnswer questions regarding service requestsSend communication to residentsResponds to and manages resident complaints and/or service issuesContact residents about policy violations